Senior Director, Program Delivery

What is the opportunity?
RBC's AI Group is scaling rapidly to deliver on our $1 billion AI ambition, deploying transformative AI solutions across credit, fraud detection, market intelligence, pricing optimization, and generative AI applications. As the AI Solutions portfolio expands across multiple lines of business, we need a strategic leader who can blend technical depth with program execution excellence to drive delivery at scale.

Job Description
As a member of RBC Borealis AI, reporting to the VP, Solutions Engineering & Delivery, the Senior Director, Program Delivery will lead the strategic planning, execution, and governance of large-scale AI solution delivery programs across RBC's enterprise. You'll bring both technical credibility and program management expertise to ensure AI initiatives are delivered on time, within budget, and aligned with business objectives while managing dependencies across research teams, engineering teams, platform groups, and business stakeholders.

This is a unique opportunity to shape how RBC delivers AI 'll establish program delivery excellence across the AI Group, build governance frameworks, and drive a culture of ownership and continuous improvement. Your combination of technical understanding and delivery leadership will enable RBC to accelerate AI adoption and deliver measurable business value across the organization.

What will you do?
Strategic Program Leadership

Lead the execution of the AI Group's most strategic and complex programs, ensuring alignment with RBC's $1 billion AI ambition and organizational goals.

Partner with VP, Solutions Engineering & Delivery and senior AI Group leadership to translate strategic priorities into actionable program plans with clear roadmaps, milestones, and deliverables.

Oversee multiple large-scale AI delivery programs simultaneously, managing interdependencies across ATOM Engineering, AI Solutions Engineering, platform teams, and business lines.

Work with senior leadership to define business cases, program objectives, scope, timelines, and budgets for major AI initiatives.

Translate program vision into detailed execution plans with associated financial targets, delivery design, and measurable key performance indicators.

Program Management Excellence & Delivery Operations

Establish and mature program management practices across the AI Solutions organization, creating standardized processes, methodologies, and tools.

Drive continuous improvement by identifying opportunities for process optimization and implementing best practices to enhance delivery effectiveness.

Manage and facilitate the execution of scaled Agile delivery including dependencies across programs and initiatives, technology prioritization, resource planning, and platform capabilities.

Leverage OKRs and KPIs to track program health, delivery velocity, and business outcomes, establishing data-driven decision-making practices.

Provide executive-level reporting for Executive Steering Committees and senior stakeholders with timely updates on program status, risks, and mitigation strategies.

Technical Leadership & Engineering Collaboration

Apply technical expertise to understand AI solution architectures, platform dependencies, and engineering constraints that impact program delivery.

Partner closely with engineering leaders (ATOM Engineering, AI Solutions Engineering, Platform teams) to balance technical excellence with delivery timelines.

Navigate complex technical trade-offs and help teams make informed decisions on architecture, tooling, and delivery approaches.

Establish technical governance processes that ensure quality, scalability, and reliability without compromising delivery speed.

Serve as a credible technical voice in stakeholder discussions, translating technical concepts for business audiences and business needs for technical teams.

Cross-Functional Collaboration & Stakeholder Management

Build strong relationships with key stakeholders across AI Research, Applied AI, platform teams (Lumina, AI Architecture), business line CIOs, and enterprise partners.

Facilitate effective communication and collaboration among program teams, technology partners, and senior leadership to drive alignment and remove blockers.

Partner with AI Governance, Model Risk, and compliance teams to ensure program deliverables meet regulatory and ethical AI standards.

Collaborate with business line leaders to understand requirements, manage expectations, and ensure AI solutions deliver measurable business value.

Drive cultural transformation by fostering a program mindset, shared ownership, and user‑centric delivery practices across delivery teams.

Team Leadership & Capability Building

Build and lead a high‑performing team of program managers and delivery leads responsible for executing AI solution programs.

Foster a culture of ownership, innovation, accountability, and continuous learning within the delivery team.

Mentor and develop program management talent, creating career pathways and building organizational…