Supervisor Right Of Way Management Job Toronto area,Ontario Canada,Management

Position: SUPERVISOR RIGHT OF WAY MANAGEMENT

Responsibilities

Supervise, motivate and train assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others

Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests, approves salary increments, and participates in the grievance process when necessary.

Monitors and evaluates staff performance and sets expectations regarding productivity, quality, customer service and timelines

Implements detailed plans and recommends policies/procedures regarding program specific requirements with a focus on utility construction

Oversees the review of public Utility related permit applications for proposed installations and construction (e.g., Enbridge, Toronto Hydro, telecommunications companies) within the Right-of-Way.

Ensures engineering drawings are reviewed to assess the constructability and impact on other municipal infrastructure, to protect the City's interest and to minimize disruption to the public.

Leads the negotiations with public utilities with respect to compliance with conditions of approval.

Co-ordinates approval of applications, issuance of permits and directs enforcement of legislation for activities within the public right-of-way, including the maintenance of records and collection of fees.

Negotiates, mediates and facilitates resolution to issues related to utility infrastructure and transportation matters raised by councillors, individuals and special interest groups.

Oversees the preparation of documentation and written reports detailing the City's prescribed requirements and conditions of approval.

Prepares comprehensive correspondence, reports to City Council and Standing Committees on policies, procedures and complex issues related to public right-of-way.

Provide a high level of customer service and delivery to both internal and external stakeholders

Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations

Coordinates a diversified team including administrative and technical engineering staff to fulfill requirements pertaining to utilities, engineering review and approval of right-of-way permits

Reviews staff recommendations before documentation is sent for issuance of a Right-of-Way permit(s)

Develops and manages client and stakeholder expectations and relationships through effective service agreements, communication, and monitoring of commitments and obligations

Acts as a Supervisor as defined in the Occupational Health and Safety Act and ensures that adequate training, safety equipment, and safe work procedures are in place to develop a strong culture of health and safety

Supports and promotes the Division's vision, strategic plan, and change initiatives through leadership, participation, communication with direct reports, and application of functional policy

Maintains a continuous and thorough knowledge of current corporate and other divisions' issues and initiatives

Participates on various committees, task forces, project teams, etc. as a divisional representative

Conducts site meetings and investigates complaints including controversial matters. Negotiates, mediates and facilitates resolution to issues raised by external and internal clients, staff, Councillors, and residents.

Represents the Division at meetings with the public, clients, stakeholders, Councillors and their staff, Standing Committees, Community Councils, City Council, court proceedings, and on internal and external committees.

Develops and updates training plans, training material and documentation for use by staff

Leads staff by imparting a strong customer focus to service delivery, and ensuring a responsive approach to meeting client needs and expectations.

Analyzes, develops, implements, monitors, and adjusts business practices, including computer hardware and software requirements, to ensure effective service delivery.

Contributes to the development of key performance indicators for the unit.

Ensures municipal interests and public safety are achieved through the administration and regulation of activities and enforcement within public rights-of-way.

Responds to emergencies and initiates immediate action to remedy conditions

Recommends program options to address specific issues of economic, social, cultural and right-of-way within the Division's mandate.

Key

Qualifications:

Post-secondary degree or diploma in Construction Management, Civil Engineering/Civil Engineering Technologist/Technician and/or the equivalent combination of education and experience.

Extensive experience evaluating proposed utility infrastructure for impacts on existing and planned municipal infrastructure, and effective use of the limited space available in the public right-of-way.

Experience in a leadership role, planning, supervising and directing the work of other staff (e.g.…