Sr. Manager - Trust Strategy & Ops

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

At eBay, trust is the foundation of every interaction between buyers and sellers. As eBay continues to evolve through new commerce experiences, acquisitions, and strategic investments, ensuring trust scales consistently across the ecosystem is more important than ever.

As Senior Manager, Trust Strategy & Operations – New Platforms, you will lead the strategy and execution for scaling trust across eBay's ecosystem by enabling new businesses, platforms, and strategic initiatives to leverage eBay's trust capabilities. You will assess trust readiness, identify capability gaps, define shared trust strategies, and lead cross-functional implementation in partnership with Trust, Risk, Compliance, Product, Engineering, Legal, and business leaders across eBay and its subsidiaries.

Success in this role depends on your ability to build trusted partnerships, influence across organizational boundaries, and drive alignment among diverse stakeholders. Working closely with subsidiary leadership and cross-functional partners, you will bring structure to ambiguous opportunities, gain buy-in, and translate strategy into execution at speed.

This role is ideal for a strategic leader who thrives in fast-paced environments and enjoys solving complex business challenges while scaling trust across eBay's ecosystem.

• Lead trust platform strategy for new businesses and strategic initiatives
• Lead trust readiness assessments for acquisitions, subsidiaries, and strategic business initiatives, identifying trust risks, capability gaps, and implementation priorities.
• Develop trust integration strategies and prioritized roadmaps aligned with business objectives.
• Partner with trust domain owners to adapt existing trust capabilities for new platforms.
• Build trusted relationships across subsidiaries and partner organizations, driving alignment and adoption of shared trust capabilities.
• Lead end-to-end execution of strategic trust programs, establishing clear ownership, driving cross-functional accountability, and delivering successful business outcomes.

• Shape the long-term strategy and roadmap for scalable trust capabilities across eBay’s core and new platforms.
• Identify opportunities to extend existing trust capabilities to new businesses while reducing duplicated investment.
• Develop business cases and partner with Trust leadership to prioritize future shared trust investments.

• Lead multiple high-impact initiatives simultaneously, balancing strategic thinking with rapid execution.
• Bring structure to ambiguous opportunities by defining clear strategies, operating models, execution plans, and success metrics.
• Establish operating models, governance forums, and execution mechanisms that drive alignment, accelerate decisions, and remove execution barriers.
• Identify emerging trust opportunities and recommend scalable solutions that strengthen marketplace integrity while enabling growth.

• Build strong relationships across eBay, its subsidiaries, and executive stakeholders, establishing Trust as a strategic partner.
• Influence cross-functional partners to build alignment, establishing clear ownership and accountability, and ensuring successful delivery across cross-functional teams.
• Build and mentor a high performing team…