Manager of Sales Engagement

Position: Manager of Sales Engagement at Sun Life
Drive sales engagement and client satisfaction as the Manager of Sales Engagement with Sun Life. Lead a dedicated team focused on delivering exceptional service and identifying sales opportunities.

In your role at Prospr by Sun Life, you will oversee a skilled team of Insurance and Wealth Associates along with Sales Support Administrators. Your leadership will cultivate an environment of accountability and development, ensuring best-in-class service while meeting the diverse needs of our clients. Use your expertise in operational leadership to streamline processes and enhance team performance.

Key Responsibilities:

• Lead the IWAs and SSAs in providing outstanding client service

• Establish clear team objectives and performance measures

• Promote a client-first mindset across the service team

• Ensure effective execution of client outreach and campaign activities

• Monitor core performance indicators and staffing needs

Requirements:

• Extensive experience leading in a financial services role

• Proven skills in coaching and employee development

• Capability to analyze performance data for operational gains

• Experience in managing client engagement initiatives

• Commitment to inclusivity and team support

Shape the future of service engagement with strategic leadership and a focus on client satisfaction at Sun Life.
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