Project Manager​/Leader - Senior ePrescibe

Project Overview

Patients Before Paperwork (Pb4P) focuses on making improvements to existing clinical workflows through modernizing approaches to care delivery and better connecting patients and providers to the province’s digital infrastructure, ultimately enhancing care provision for patients across the health system. ePrescribing portfolio, within the Pb4P initiative, aims to streamline the medication management process by enabling secure, direct transmission of prescriptions from clinicians to pharmacies, reducing manual steps and errors.

Key Responsibilities

• Overseeing projects and work streams related to the development of an ePrescribing solution, including stakeholder engagement, planning, management of issues, risks and service change requests to ensure successful and on-time deployment of work streams.
• Development and management of the Integrated Project Plan
• Contribute towards program governance and advisory committee(s)
• Project portfolio and stakeholder management
• Vendor / Client engagement and client management
• Project go-live schedule per workstream
• Project risk/issue management
• Deployment reporting and tracking

Qualifications & Requirements

• Must be able to work 3 days onsite per week in Toronto
• Minimum 5-8 years' experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
• Minimum 5-8 years' experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
• Minimum 2-4 years of knowledge of and/or experience with medication workflows and associated business processes within pharmacies, hospitals and health records
• Excellent communication skills both verbal and written, and strong stakeholder engagement skills
• Time management, with the ability to manage tight deadlines and prioritize multiple projects
• Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution
• Demonstrated experience managing projects in Matrix organizational environments
• Professional certifications:
  Project Management Professional;
  Knowledge and understanding of Project Management's Institute's Project Management Body of Knowledge
• Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.
• Demonstrated experience working with various Project Management delivery methodologies (e.g. Waterfall, Agile, etc.)
• Knowledge of pharmacy and/or medication workflows
• Experience with health system business implementation and deployment projects
• Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc.
• Minimum 4-5 years of knowledge of and/or experience with medication workflows and associated business processes within pharmacies, hospitals and health records
• Demonstrated and applied use / knowledge of privacy policies and legislative processes such as - Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA)

• College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience – desired
• Experience operating in highly political environments and across various organizational cultures
• Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements

Key Skills & Competencies

Project Management, MS Project, MS Teams, Waterfall, Agile, ePrescribing, Electronic Health Records, Clinical Software Systems, Medication Workflows