Director, External Manufacturing & Supply Operations

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Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions.

The External Manufacturing & Supply Director oversees and optimizes partnerships with external manufacturing and supply partners, including Contract Manufacturing Organizations (CMOs), Contract Packaging Organizations (CPOs), in-lincesing and co-development partners. This role owns the operational relationships for all partners within the assigned portfolio and manages the strategic relationships with CMOs/CPOs, working closely with Strategic Alliance Management for in-licensing & co-development partnerships. The Director engages in due diligence with Business Development (BD), ensures robust supply agreements, and drives operational performance reviews, escalations, and strategic alignment across cross-functional teams within a matrix structure.

Reporting to the VP of External Manufacturing (Head of Virtual Site) and as a member of the Global External Manufacturing Site Leadership Team (GEM SLT), this position supports the company’s external growth strategy and ensures alignment between external partners and business objectives.

• CMO/CPO Relationship Management
  • Establish high performing, cross functional, efficient, compliant, and cost-effective relationships with external manufacturers/suppliers
  • Establish & maintain governance frameworks for managing relationships with partners in collaboration with Strategic Alliance Management
  • Lead operations for assigned portfolio ensuring prompt issue resolution to maintain supply continuity and alignment with business goals.
  • Manage the strategic relationship with CMOs/CPOs, aligning partner performance and strategic objectives with the company’s long-term goals, while supporting Alliance Management on in-licensing / co-development partnerships
• Contract Management
  • Establish and maintain senior-level relationships with CMOs/CPOs. Hold partners accountable for contractual obligations as well as challenging suppliers to perform to agreed standards (Supply Agreement and Technology Transfer Agreement)
  • Ensure oversight of contract execution, updates, and renewals, working in partnership with Legal and Procurement
  • Actively participate in new contract development with Business Development and other departments, offering operational insights to ensure robust Supply Agreements and Technology Transfer Agreements
  • Lead resolution of high priority contract escalations, leveraging cross-functional expertise to address systemic issues,mitigate risks and ensure alignment with strategic goals
• Performance Management
  • Accountable for the operational performance of product in assigned portfolio (Supply, Service, External Operations P&L, Quality…)
  • Develop performance management frameworks to monitor and evaluate External manufacturing & supply partners service levels, quality adherence, and financial targets
  • Lead regular business and performance reviews with partners, tracking KPIs such as, delivery, and cost metrics to ensure continuous improvement
  • Engage in financial reviews, including Total Cost of Ownership (TCO) analysis, to drive sustainable value from the Global External Manufacturing portfolio
• Business Development and Due Diligence
  • Collaborate with Business Development on due diligence for in-licensing deals, providing operational insights to assess feasibility, cost implications, and potential risks
  • Partner with Alliance Management to ensure a unified approach across shared partners, integrating commercial and manufacturing perspectives
• Cross-functional Leadership
  • Lead cross functional team composed of Supply Chain, Procurement,…