Senior Manager, Strategy & Operations

Lead operational change at Capital One Canada as a Senior Manager, Chief of Staff. Focus on enhancing communications and strategies in a supportive hybrid structure.

This role involves overseeing Canada Card’s strategic objectives and fostering collaboration across various functions. You’ll act as a key liaison with senior leadership while ensuring effective communication and operational transparency across the organization. Your initiative in problem-solving and process optimization will be crucial as you facilitate strategic improvements and remove obstacles.

Key Responsibilities:

• Shape and evolve operational excellence within executive offices

• Collaborate with senior leadership to boost strategic outcomes

• Proactively identify and manage risks affecting initiatives

• Create efficiencies in communication across functional teams

• Direct delivery of reporting related to operational priorities

Requirements:

• 8+ years in communications or project management

• 3+ years with executive-level interactions

• 2+ years in staffing and culture strategy

• Experience in tech or product-focused teams

• Proven track record in strategic planning communications

Make a significant impact on banking innovation with your strategic insights at Capital One Canada.
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