Manager, Actuarial, Claims Data & Analytics

• Support strategic claims decisions focused on customer experience, operational excellence and financial performance
• Develop analytical methods to understand inflationary pressures in bodily injury coverage and other business segments
• Contribute to operational initiatives mitigating inflationary pressures
• Accelerate exploration of GenAI use cases in claims operations
• Monitor the impact of reforms affecting Accident Benefits, Large Loss and Specialty Lines in Ontario and Alberta
• Contribute to large-scale projects improving operational out performance across claims
• Help achieve employee engagement, indemnity control and customer experience improvement goals
• Analyze and interpret actuarial analysts' reports and make recommendations to improve claims operations performance
• Manage performance reviews, development and coaching for group members
• Organize, plan and control human, financial and material resources according to company strategies and budget
• Manage and provide technical advice to actuarial staff
• Represent the CDAT Actuarial Service at workshops and committees
• Advise claims operations personnel on data-driven decisions to control claims, increase efficiency and improve customer experience

• University degree in Mathematics or Actuarial Science, or equivalent combination of education and experience
• FCAS designation is an asset
• At least 7 years of experience, including 2 years in management or coaching, is a definite asset
• Strong skills and knowledge of actuarial techniques
• Leading with vision and values
• Building strategic working relationships
• Strong communication skills
• Fostering engagement
• Strategic vision and decision making
• Coaching and development of others
• Delegation of responsibilities
• Facilitating change
• Planning and organization
• For candidates located in Quebec, bilingualism is required due to regular interaction with English-speaking colleagues across Canada
• Must be eligible to work in Canada
• No Canadian work experience required

Demonstrates expertise in actuarial techniques and strategic decision-making to enhance claims operations and customer experience. Proven ability to lead teams, manage resources, and implement operational initiatives to mitigate inflationary pressures.

• Actuarial Techniques
• FCAS Designation
• Management Experience
• Bilingualism
• Strategic Decision Making

• Analytical Methods
• Claims Operations Performance
• Data-Driven Decision Making
• Operational Excellence
• Financial Performance

• Strong Communication Skills
• Coaching and Development
• Building Strategic Relationships
• Fostering Engagement
• Facilitating Change

• FCAS Designation

• Bodily Injury Coverage
• Accident Benefits
• Large Loss
• Specialty Lines
• Employee Engagement