Manager, Portfolio Operations

About Allied  Allied is a leading owner-operator of distinctive urban workspace in Canada’s major cities. Our work is grounded in a clear purpose: to provide knowledge-based organizations with distinctive urban environments that support creativity,connectivity and human wellness.
Our vision is more expansive. Weseekto make a continuous contribution to cities and culture that elevates and inspires the humanity in all of us.

This vision informs how weoperate, how wedesignand how welead.
Real estate, for us,is not a passive investment. Itis a profoundly human endeavours,one that must promote wellness, sustainability,diversity and creativity—today and for generations to come.
Allied is also a place to build a career of consequence. If you are looking for work that is thoughtful,tangible and enduring—work that contributes meaningfully to cities and the people who inhabit them—you will find purpose here.
For more information on Allied’s approach to city-building, visit our Insights page.
Purpose  Oversee the operational performance and strategic planning of a portfolio of commercial real estate assets, ensuring consistent execution of Allied’s standards across property operations, asset planning, and user experience. As Manager, Portfolio Operations, you will drive operational excellence by supporting cross‑functional teams, strengthening internal and external partnerships, and advancing initiatives that enhance asset value and portfolio performance.
Reporting to the Vice‑President, Portfolio Operations, you will support Portfolio Operations, Technical Services, Security, tenants, and internal teams in delivering high‑quality operations across the portfolio. You will contribute to asset planning, financial performance, risk mitigation, and the execution of capital, sustainability, and repositioning initiatives. You will work closely with multiple stakeholders to ensure properties operate efficiently, compliance requirements are met, and portfolio performance aligns with Allied’s operational and financial expectations.
Responsibilities   Coach, develop and mentor direct and indirect team members to achieve company expectations.
Foster a spirit of teamwork, collaboration and unity among all departments.
Assist with setting individual team members annuals goals.
Ongoing review of goals and performance.
Provide effective performance feedback and appropriately communicate through department meetings, one on one meetings and regular interpersonal communication.
Review and implement measures to address opportunities identified in annual employee engagement survey.
Property Management   Engage and manage suppliers and contractors to ensure that all required services are being performed in accordance with service level agreements.
Conduct property inspections in the context of reviewing and improving the asset plans and ensuring quality control.
Liaise with internal experts and consultants on life safety and environmental matters.
Oversee property administration and legal matters pertaining to portfolio.
Liaise with external consultants to review and appeal property tax assessments.