Manager-Marketing - Community Strategy & Enablement - Ontario

Manager-Marketing - Community Strategy & Enablement - Ontario

Location:

Toronto, ON, CA

Join our team

TELUS leverages world‑class networks to deliver the best solutions to Canadians—at home, at work, and on the go. We use technology to break down barriers and enable everyone to reach their full potential.

Our culture is built on a growth mindset: seizing opportunities, embracing change, and innovating with courage. We stay curious about what matters most to our customers, creating innovations that change lives across Canada. We learn from mistakes, build on collective ideas, and are motivated daily to enable others through technology. Together, we make a difference.

Our Team and What We'll Accomplish Together

Join our Marketing team to orchestrate omni‑channel strategies that activate local markets and bring communities to life. You'll be the strategic connector—aligning teams, channels, and resources to drive exceptional Go‑To‑Market performance.

Strategy & Playbook Development

• Design comprehensive omni‑channel community strategies and enablement programs
• Create playbooks that optimize performance across all channels (technicians, retail, D2D, influencers)
• Identify the right channels and timing for maximum market impact

Local Activation & Events

• Build and manage community event calendars with clear prioritization
• Coordinate multi‑community events and drive continuous improvement through analysis
• Create scalable processes for activation and measurement

Cross‑Functional Leadership

• Align marketing, sales, operations, and partner teams around unified community strategies
• Break down silos and facilitate seamless execution across the organization

Enablement & Assets

• Develop training programs and maintain cadence across all channels
• Coordinate marketing assets, campaigns, social playbooks, and collateral
• Ensure consistent messaging and brand alignment across the ecosystem

Team Development

• Drive high performance through engagement and recognition programs
• Manage complex projects and prioritize initiatives effectively

What you bring

• Bachelor's degree in Marketing, Business, Communications, or related field
• 5+ years of experience in marketing, channel enablement, or community engagement
• 2+ years of people leadership experience
• Proven track record of developing and executing omni‑channel marketing strategies
• Strong experience in channel enablement, training program development, and playbook creation
• Demonstrated ability to manage complex event calendars and local activation programs
• Excellent cross‑functional collaboration and stakeholder management skills
• Experience coordinating with multiple teams and managing competing priorities
• Strong project management capabilities with ability to juggle multiple initiatives
• Exceptional communication and presentation skills
• Creative problem‑solver with strategic thinking abilities
• Proficiency in marketing automation tools and asset management systems
• Experience with social media strategy and content development

Great‑to‑haves

• MBA or Master's degree in Marketing or related field
• Experience in telecommunications or technology industry
• Background in retail, direct sales, or field marketing
• Knowledge of influencer marketing and social selling strategies
• Experience managing Marketing Development Funds (MDF)
• Familiarity with Go‑To‑Market strategy and execution
• Project Management Professional (PMP) certification
• Experience with learning management systems (LMS) and training platforms
• Event management certification or experience

Salary Range: $94,000‑$142,000

Performance Bonus or Sales Incentive Plan: 20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We’re open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, including:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you…