Account Director
Job in
Toronto, Ontario, M5A, Canada
Listing for:
We are social
Full Time
position
Listed on 2026-03-07
Job specializations:
-
Marketing / Advertising / PR
Client Relationship Manager, Marketing Communications
-
Management
Client Relationship Manager
Job Description & How to Apply Below
THE ROLE
We are looking for an Account Director to join our team leading a collection of luxury clients! This role will involve the following areas: client relationship building and true partnership, execution of client campaigns or retainers, managing junior account team members, management of scopes and budgets, developing presentations and proposals, overseeing the internal team process and workflow, client problem solving, collaboration with internal stakeholders and planning/reporting.
The ideal candidate understands the power and speed of social, and is good at navigating strategies and decision making to lead clients and the internal teams through this landscape.
WE ARE
A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and You Tube.
WHY YOU’LL LOVE IT HERE
We like to laugh, we live for celeb gossip and we’re great on AUX.Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!You best believe we know how to celebrate our wins. And our losses (it’s how we learn).From carbon offsets to community kitchens, we’re passionate about making a difference.YOU ARE
A person who thrives in a fast-paced environment, responding quickly and proactivelyNot interested in just following trends – you want to create themA self-starter, who’ll take ideas from concept to execution, navigating feedback like a proTraditional agency experience is not required, but it’s a plus. What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you’ll guide brands by staying ahead of social trends and cultural moments. In return, you’ll join a global agency dedicated to generating buzzworthy ideas for some of the world’s leading brands.
WHAT YOU’LL DO
Serve as the primary point person in day to day client communication on projects. Manage clients and maintain friendly and productive lines of communication at all timesDeliver strategies and tactics for specific product launches, understanding that moving at the speed of social is key both for the agency and clientsTrack work progress and deliverables and relay client feedback to team and senior leadershipProvide strategic marketing guidance and thought leadership:
Working to understand your clients’ businesses while simultaneously educating clients about how we can helpBecome fluent in business objectives and organization goalsOversee client profitability/burn report, account budgeting/actualization and measurement metrics that demonstrate clear return to the clientWork with internal team to develop, maintain, and adhere to schedules and plans as outlined by clientAcquire proper internal and client approvals to ensure smooth and timely project executionCommunicate and follow up with clients and internal departments regarding all projects to address any concernsMaintain working knowledge all aspects of production with vendors on behalf of the clientPrepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditionsBuild successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying production solutionsDevelop staffing plans and proposals for new projects and briefsMaintain rigor and consistency in use of agency financial systems and templatesREQUIREMENTS FOR THIS ROLE
Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and executionBachelor's degree in marketing, advertising, communications, or a related fieldProven account management and client communication skillsExperience with…
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