Holocaust Survivor Relations Specialist

The Azrieli Foundation is one of Canada’s largest philanthropic foundations, supporting initiatives in education, science & healthcare, research and the arts. Through strategic grants and partnerships, we strive to foster innovation, empowerment and drive positive change within these critical sectors in Canada and Israel.

The Holocaust Survivor Relations Specialist plays a central role in fostering compassionate, trauma-informed relationships with Holocaust survivors and their families while ensuring that all program operations, administrative processes, and data systems support and strengthen survivor engagement.

This position is responsible for maintaining consistent, respectful communication; coordinating survivor-related activities across publishing, outreach, and education; and ensuring that all administrative and operational tasks uphold accuracy, dignity, and survivor-centered program excellence.

• Serve as a primary point of contact for Holocaust survivors and their families, providing respectful, patient, and trauma-informed support
• Review background information and maintain familiarity with survivor histories, communication preferences, accessibility needs, and family context
• Assist survivors and families in understanding program options, participation opportunities, and timelines, and provide ongoing support throughout engagement
• Support survivors participating in educational programs, media engagements, and public events by coordinating logistics and ensuring accessibility and emotional readiness
• Provide compassionate support to families of deceased survivors regarding legacy materials, permissions, archival requests, and continued program involvement

• Coordinate survivor participation across publishing, education, outreach, and public programming to ensure consistent and survivor-centred service delivery
• Assist in implementing survivor-focused programs and initiatives under the direction of senior staff
• Respond to survivor- and family-related inquiries regarding publishing processes, distribution, events, digital access, and legacy matters
• Liaise with internal teams and external partners, including educators, libraries, publishers, and service providers, to support coordinated program delivery

• Maintain accurate, confidential records related to survivor authors, families, program participation, permissions, and accessibility needs
• Track survivor involvement, program participation, and distribution activities to support coordination and program evaluation
• Assist in maintaining program statistics and preparing reports related to survivor engagement, distribution, and program reach
• Support the organization’s evaluation of survivor-focused programs by monitoring participation trends and outcomes

• Provide administrative support related to survivor-focused projects, including scheduling, workflow tracking, and documentation
• Assist with survivor-related publishing workflows, including permissions follow-up, review coordination, and manuscript tracking
• Support inventory tracking and distribution coordination for survivor memoirs to schools, libraries, and community partners
• Uphold privacy, confidentiality, and data protection standards when handling sensitive survivor and family information

• Completion of a college or university program is required
• Relevant experience working in a social service, community-based, nonprofit, or support-oriented environment may be considered in place of formal education, where appropriate
• Demonstrated experience supporting seniors, Holocaust survivors, trauma-affected individuals, or other vulnerable populations is a significant asset
• Strong empathy, professionalism, patience, and emotional intelligence, with the ability to engage respectfully with individuals who have experienced significant trauma
• Experience providing direct, client-centred support, relationship management, or coordination within structured programs or services
• Strong organizational skills, with the ability to manage…