Volunteer Specialist

Role Type

Part‑time (20 hours a week), permanent

Hybrid – as per Fighting Blindness Canada’s (FBC) policies – a min of 2 days in the Toronto office (subject to change and as the duties and responsibilities of the role apply)

$28,000 - $33,000 per year for 20 hours per week.

Please submit your resume to  to be considered for the role.

FBC is the largest charitable funder of vision research in Canada. Over our 50+ year history, FBC has contributed critical funding for the development of sight‑saving treatments and cures for blinding eye diseases. We are also an invaluable resource for individuals and families impacted by blindness, providing accurate eye health information through our website and education events, as well as engaging with government and other stakeholders to advance better vision health policies.

FBC is seeking a part‑time Volunteer Specialist to support the ongoing development and rollout of our new national volunteer program. This is an exciting opportunity to help bring a key organizational initiative to life. Building on a new volunteer program, you will help customise, ope rationalise, and enhance the program for FBC, ensuring volunteers are effectively engaged, supported, and equipped to make a meaningful impact.

Reporting to the Director of Development, you will collaborate across teams to:

• Refine and implement volunteer processes, systems, and structures
• Support volunteer recruitment engagement, recognition, and integration across all organizational activities.
• Ensure consistent volunteer practices across teams, providing guidance and support to staff and volunteers.

This part‑time role offers the unique opportunity to make a national impact by helping shape a national volunteer program that is in its early stages. You will influence and implement processes, tools, and volunteer experiences that will allow FBC’s program to grow, while ensuring it runs smoothly and efficiently.

Percentages indicate approximate focus areas and will shift as the volunteer program develops.

• Customize structures, processes, and systems that standardise volunteer engagement, recruitment, onboarding, tracking, and recognition across the organization.
• Support development and implementation of volunteer tools, training materials, and resources to support program implementation.
• Implement improvements as the program evolves, establish benchmarks and processes to ensure consistency in volunteer management across all programmes and events, including database standards, reporting, and evaluation.
• Collaborate with the Director of Development and internal and external partners to refine the volunteer programme to meet FBC’s needs
• Support volunteer intake, onboarding, and orientation, ensuring smooth integration into organisational activities.
• Support programme leads with recruitment efforts and ongoing engagement initiatives across organisational needs.
• Cultivate strong volunteer relationships to encourage long‑term engagement and retention.
• Provide support for key volunteer‑led activities and events as needed, offering guidance, advice, and assistance in alignment with organisation priorities.
• Monitor volunteer experience and engagement, identifying opportunities for improvement, providing guidance and coaching staff to staff on best practices to standardise practices organisation‑wide.
• Serve as a point of contact for volunteers outside of active programme cycles, keeping them informed and engaged through newsletters, updates, and year‑round opportunities.

• Lead the standardisation of volunteer tracking in the organisational database, ensuring consistency across programmes.
• Maintain accurate records, track metrics, and provide reporting to support programme evaluation and planning.
• Continuously improve processes to enhance efficiency, data accuracy, and volunteer experience.
• Assist with website and system updates to streamline volunteer registration, tracking, and communications.
• Perform other duties as assigned.

• Strong interpersonal and relationship‑building skills; able…