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Development Officer, Prospect Research & Management

Job in Toronto, Ontario, C6A, Canada
Listing for: Kids Help Phone
Full Time position
Listed on 2026-06-29
Job specializations:
  • Non-Profit & Social Impact
    Fundraising / Charity, Non-Profit / Outreach, Volunteer / Humanitarian
Salary/Wage Range or Industry Benchmark: 64000 - 67000 CAD Yearly CAD 64000.00 67000.00 YEAR
Job Description & How to Apply Below

Job Title

Development Officer, Prospect Research & Management

Department

Foundation

Reports to

Senior Director, Advancement Strategy & Donor Experience

Salary Range

$ 64,000 - $67,000

Job Type

Full-Time, Permanent, Hybrid working 2-3 days per week

Location

Toronto, Ontario

Posting Period

Sunday, June 14, 2026

Opportunity

Kids Help Phone Foundation is seeking a Development Officer, Prospect Research & Management to help inspire generosity and raise funds across Canada to deliver on KHP’s promise to youth. The successful candidate will support the KHP Foundation and provide research, analysis, and portfolio management support to staff and senior volunteers engaging in fundraising activities. The DO is responsible for accurate information flow to and from fundraising staff, ensuring the integrity of prospect data and reports in Raiser’s Edge, and delivering prioritized, high‑quality, timely prospect research to build the KHP supporter base.

Key Responsibilities
  • Produce in‑depth, well‑written reports and profiles on prospects and donors by synthesizing and analyzing information from internal and external sources.
  • Develop and implement proactive prospecting methodologies to identify and qualify potential supporters and senior volunteers, grow the prospect pipeline, and track status and insights internally.
  • Research, organize, and evaluate financial capacity, ability to give, willingness to give, charitable interests, and connection to the organization’s priorities using a broad spectrum of prospect sources.
  • Provide insights, recommendations, and identify areas of greatest opportunity to grow the prospect and senior volunteer pipeline in support of annual and long‑term strategic goals.
  • Work closely with the Senior Director, Strategy & Donor Experience to regularly review and analyze the pipeline, ensuring its health, continued growth, and accuracy.
  • Collaborate with KHP Foundation management and team members to develop fundraiser portfolios and conduct regular reviews to ensure portfolios meet team and individual goals.
  • Manage, store, maintain, and enhance prospect‑related data, ensuring broad adoption of prospect management strategies, prospect clearance, and pipeline entry protocols.
  • Ensure a high level of data quality and data entry timeliness in Raiser’s Edge through accurate and detailed data entry and maintenance.
  • Conduct ongoing media scanning to monitor relevant news, people, events, issues, and trends that impact fundraising strategies and provide suggested action items for follow‑up and to move prospect relationships forward.
  • Collaborate with the operations team and internal stakeholders to provide a seamless and effective Raiser’s Edge experience, including process development, documentation, training, and internal championing of the system’s use.
  • Review, maintain, and make recommendations on prospect research tools, subscriptions, and services.
  • Maintain awareness of best practices in prospect research, management, and pipeline development through ongoing professional development and networking.
Required Skills & Experience
  • 3 to 5 years of relevant work experience, ideally in a fundraising role with a focus on prospect research and prospect management.
  • Post‑secondary degree, preferably in Library and Information Science, or acceptable equivalent education or training.
  • Demonstrated strong project management and problem‑solving abilities.
  • Ability to work independently, manage multiple tasks effectively and efficiently, and demonstrate superior organizational skills, attention to detail, and ability to work under deadline.
  • Interpersonal skills that support research outcomes being adopted and effective decision‑making by stakeholders.
  • Ability to handle sensitive and confidential information with discretion.
  • Proficiency with Raiser’s Edge or other fundraising database, including database management, data mining and analysis, and report generation.
  • Proficient with Microsoft Outlook, Word, Excel, and with searching the Internet and online databases such as SEDAR, CRA Charities, iWave, and Charity CAN.
  • Understanding of the Canadian business landscape, financials, and corporate annual reports.
Preferred / Advantageous
  • Fluency in…
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