Operations Manager

Elevate Your Career and Impact at Second Harvest

Location: Etobicoke, ON

Date: June 2026

Department: National Operations

Reports to: Senior Operations Manager (Toronto)

Status: Full-Time (Existing vacancy)

Salary: $65,000 Per Annum Plus Benefits

Work Type: Hybrid

Time Required on Site: Minimum 50%

Second Harvest is Canada’s largest food rescue organization and the expert in perishable food recovery. We rescue surplus, unsold food from across the supply chain and redistribute it to non-profits across the country to feed communities. Demonstrating our values of Innovation, Impact and Integrity, we strive for No Waste. No Hunger.

Enter Second Harvest… Think we're just about redirecting food surplus? Think bigger. Here’s why Second Harvest is your next career leap:

• Pioneers in food rescue, we are a renowned leader in perishable food redistribution across Canada.
• With a mission fueled by a no-waste, no-hunger ethos, we're not just changing the game—we're rewriting the rules.
• Our strategic approach aligns with the United Nations’ Sustainable Development Goals (SDGs), making every day a step towards global change.

The Role:

Reporting to the Senior Operations Manager (Toronto), the Operations Manager (Toronto) is responsible for supporting our donor and non-profit networks in Toronto Mississauga and Brampton. This role will support our Direct Delivery and Pickup programs, as well as the Second Harvest Food Rescue App, and manage special annual programs including Feeding Our Future and Harvest Kitchens. This role within the Toronto Operations department will also develop, implement, and manage initiatives that drive Second Harvest’s community impact in Toronto, Mississauga, and Brampton.

We are looking for someone that is partnership minded, driven by positive community development and social change, and who has community programming and food sector knowledge.

Your Impact:

• Build and maintain strong regional partnerships, collaborating with many stakeholders including food donors, logistics partners, and non-profit organizations to maximize the impact of Second Harvest’s operations in the catchment area of Toronto, Mississauga, and Brampton.
• Collaborate with our various internal teams to support our core food redistribution mission, including different programs such as Direct Delivery and Pickup, Harvest Kitchens, Feeding Our Future, and our Food Rescue App.
• Provide staff management as needed to support team growth and program delivery, including coaching, goal setting, and fostering a positive team environment.
• Provide best-in-class customer service to food donor and non-profit partners by resolving questions and/or concerns in a timely manner.
• As a regional ambassador for Second Harvest, engage with diverse audiences to deliver presentations and participate in speaking engagements with the goal of increasing awareness and engagement across the Toronto, Brampton and Mississauga.
• Identify opportunities to grow Second Harvest programs and collaborate on special projects and new initiatives.
• Assess capacity gaps and opportunities to improve our food rescue operations, including our Direct Delivery and Pickup Programs, the Second Harvest Food Rescue App, Harvest Kitchens, and Feeding Our Future. Work cross functionally to identify issues and improvements to enhance our overall food rescue operations.
• Oversee ongoing reporting and data collection to support continued growth and optimization.
• Support our Training and Education program by facilitating best practice workshops to Second Harvest stakeholders as needed.
• Perform other related duties as required or assigned to support the overall goals of the organization.

Who You Are:

• Experienced: Background in non-profit, community programming, or the food sector, with client-facing and program management experience.
• Partnership-Minded: you are a people person who makes connections easily and can leverage existing partnerships to build program success.
• Collaborative Communicator: Communicates clearly, builds alignment, and works effectively across teams.
• Strategic: you recognize and resolve situations that are ambiguous or challenging, focusing your efforts on meeting or exceeding goals.
• Ent…