Harm Reduction Community Care Program Coordinator

• Coordinate the day‑to‑day implementation of the community cleanup program.
• Receive, triage, and respond to cleanup requests received through email, voicemail, social media, and other communication channels.
• Coordinate schedules, routes, staffing assignments, and the distribution of supplies and equipment.
• Support the implementation of communication and outreach activities to promote the program and increase community awareness.
• Facilitate regular team meetings and contribute to ongoing program planning and problem‑solving.
• Provide harm reduction information, brief support, practical assistance, and referrals to community services, as appropriate.
• Deliver or support training on overdose prevention, naloxone administration, and the safe collection and disposal of discarded harm reduction supplies.

• Build and maintain positive working relationships with neighbourhood associations, business owners, landlords, community organisations, and people who use drugs.
• Coordinate regular meetings with community partners to share information, identify emerging issues, and support collaborative responses.
• Support the development of referral pathways and communication processes with partner organisations.
• Identify community education and capacity‑building needs and assist with the development and delivery of educational opportunities.

• Assist with the recruitment, onboarding, orientation, and training of project staff and volunteers, in collaboration with the Program Manager.
• Coordinate staff schedules and provide day‑to‑day guidance and support during cleanup activities.
• Support student placements and field learning opportunities in collaboration with designated staff.
• Participate in regular supervision, team meetings, and organisational activities.

• Coordinate the collection of program data and support implementation of the program evaluation framework.
• Maintain accurate records, statistics, and documentation to support program monitoring, reporting, and continuous quality improvement.
• Participate in meetings with community partners, funders, and City representatives, as required.
• Assist with purchasing program supplies and monitoring inventory.
• Perform other duties consistent with the responsibilities of the position.

• Three to five years of experience delivering community‑based programs and services for people who use drugs, people experiencing homelessness, and/or individuals who are currently or formerly incarcerated.
• Demonstrated knowledge of harm reduction principles, overdose prevention, HIV, hepatitis C, and the health and social issues affecting people who use drugs.
• Understanding of the structural, social, economic, and political factors that shape the experiences of people who are currently or formerly incarcerated, including the impacts of criminalisation, systemic racism, poverty, and stigma.
• Knowledge of trauma‑informed, survivor‑centred, culturally safe, anti‑oppressive, and equity‑based approaches to service delivery.
• Experience building collaborative relationships with healthcare providers, community organisations, neighbourhood stakeholders, and people with lived and living experience.
• Experience coordinating or facilitating community outreach, education, health promotion, or capacity‑building initiatives.
• Experience supporting programme implementation, data collection, reporting, and continuous quality improvement is an asset.
• Strong organisational, time management, and problem‑solving skills.
• Excellent interpersonal, verbal, and written communication skills, with the ability to build respectful relationships with diverse communities and stakeholders.
• Proficiency with Microsoft Office, email, and electronic data collection systems.
• Fluency in languages other than English is considered an asset.
• Demonstrated commitment to harm reduction, health equity, anti‑racism, accessibility, and maintaining a healthy and safe workplace.

We strongly encourage applications from Indigenous Peoples, Black and racialised persons, women, people of diverse sexual and gender identities and persons with disabilities.