Lead, Stewardship & Donor Relations, Hennick Humber Hospital Foundation

Position Title: Lead, Stewardship & Donor Relations

Reports to: Director, Marketing & Communications

Position: Full-time, Permanent

Location: Hybrid – Humber River Health Foundation, Toronto (North York), ON (Tuesday–Thursday in office; Monday & Friday remote)

Salary: $92,029–$109,747, plus comprehensive benefits, HOOPP pension, and four weeks' vacation.

About Hennick Humber Hospital Foundation

Hennick Humber Hospital Foundation inspires philanthropy in support of Humber River Health, one of Canada's leading community hospitals. Through the generosity of donors, corporations, foundations, volunteers, and community partners, the Foundation helps fund leading-edge technology, innovative programs, capital priorities, and exceptional patient care that improve the lives of patients and families across the communities Humber River Health serves.

As the philanthropic partner of Humber River Health, the Foundation is committed to fostering meaningful donor relationships and demonstrating the lasting impact of philanthropy. Every gift helps advance exceptional healthcare and ensures patients have access to world-class care close to home.

This is an exciting time to join the Foundation. As philanthropy continues to grow, the organization is strengthening its stewardship program to create exceptional donor experiences, deepen donor engagement, and build a culture of gratitude that inspires lifelong giving.

The Role

Reporting to the Director, Marketing & Communications, the Lead, Stewardship & Donor Relations provides strategic leadership for Hennick Humber Hospital Foundation's stewardship and donor relations program. This is an exceptional opportunity for a collaborative and strategic stewardship professional who is passionate about creating meaningful donor experiences and advancing a culture of philanthropy across the organization.

Serving as the Foundation's stewardship expert, this role establishes and leads the Foundation's stewardship strategy, defines service standards and key performance indicators, and continually enhances the donor experience. Working collaboratively across Major Gifts, Annual Giving, Events, Marketing & Communications, Finance, and Hospital leadership, the Lead, Stewardship & Donor Relations ensures donors receive exceptional recognition, reporting, communications, and engagement throughout their philanthropic journey.

This position combines strategic leadership with hands‑on execution, overseeing donor acknowledgement programs, customized stewardship plans, impact reporting, recognition initiatives, donor experiences, naming opportunities, endowment reporting, and stewardship events. The successful candidate is highly organized, relationship‑focused, and passionate about creating meaningful donor experiences that reflect the Foundation's commitment to excellence.

Impact Areas

Stewardship Strategy & Donor Experience

• Lead the development and implementation of a comprehensive Foundation‑wide stewardship strategy aligned with fundraising priorities.
• Establish standardized stewardship practices while delivering highly personalized donor experiences.
• Develop stewardship plans for principal, major, annual, legacy, and endowment donors.
• Evaluate and enhance the donor journey to improve donor satisfaction and retention.
• Identify innovative stewardship opportunities that deepen donor engagement and inspire future giving.

Donor Recognition & Acknowledgement

• Oversee all donor acknowledgement programs, ensuring timely, meaningful, and personalized recognition.
• Develop customized stewardship communications, including thank‑you letters, impact reports, donor updates, and recognition materials.
• Manage donor recognition opportunities, including naming recognition, donor walls, digital recognition, and commemorative initiatives.
• Ensure recognition activities align with donor intent, organizational policies, and gift agreements.
• Maintain stewardship standards that reflect exceptional donor care.

Impact Reporting & Donor Communications

• Lead the development of customized impact reports that demonstrate the measurable outcomes of donor investments.
• Partner with clinicians, physicians, researchers, and hospital…