Community Engagement and Pre- Program Counsellor

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

• Act as a role model for all participants as reflected by appearance, behaviour and attitude
• Provide caseload responsibilities as assigned by Program Manager
• Provide support to participants’ personal development as decided through individual program planning
• Know and respond to the safety and health care of participants
• Provide teaching and support to participants
• Ensure learning opportunities are provided using agency and community resources
• Follow and promote the agency and program goals and philosophies
• Develop, coordinate and carry out recreational or learning programs. (Program should be documented and uploaded to the network
• Provide morning/afternoon supports to clients arriving/leaving
• Participate in meetings and in-service training, as required
• Make suggestions to improve efficiency, working conditions or procedures as applicable
• Represent the organization in a professional manner
• Direct, delegate, coordinate, organize and ensure the completion of shift responsibilities
• Ensure relevant information is communicated
• Maintain effective communication
• Attend and participate in meetings and staff development training at the discretion of the program supervisor
• Be responsible for professional development
• Strive for excellence and participating constructively and energetically as a responsible member of the agency, working diligently to achieve agency goals, targets, and timelines
• Meet participant needs through programming implementation, upholding policies and procedures, and preparing and participating in agency reviews
• Work collaboratively and maintain harmonious relations with all staff, management, and the community
• Document and share knowledge of all relevant legislation including maintaining up-to-date participant records and agency statistics
• Maintain and up-to-date working knowledge of all relevant legislation associated with the program’s participant group, and to keep ethical and legal responsibilities with participants and others associated with the agency
• Maintain effective communication
• Attend and participate in meetings and staff development training at the discretion of the program manager
• Be responsible for professional development
• Strive for excellence and participating constructively and energetically as a responsible member of the agency, working diligently to achieve agency goals, targets, and timelines
• Meet participant needs through programming implementation, upholding policies and procedures, and preparing and participating in agency reviews
• Work collaboratively and maintain harmonious relations with all staff, management, and the community
• Document and share knowledge of all relevant legislation including maintaining up-to-date participant records and agency statistics
• Maintain and up-to-date working knowledge of all relevant legislation associated with the program’s participant group, and to keep ethical and legal responsibilities with participants and others associated with the agency
• Performs other related duties as required.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

• Developmental Services Worker (DSW) Diploma or other equivalent degree/diploma related to human services
• Valid…