Manager, Franchise , TH East

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. RBI is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Our Opportunity

Restaurant Brands International is looking for a Manager, Franchise Performance to join our team to support the GTA region. Reporting to the Area Franchise Lead, the Manager, Franchise Performance (MFP) is a key partner and consultant for our Restaurants. The MFP reviews and analyzes restaurant operating, financial, and business information and works collaboratively with Owners and Managers to improve overall results in these areas while ensuring Restaurants meet business and operating standards and guidelines.

The MFP is the primary communication link between TDL and the Restaurant Owners and Managers within his/her district.

• Acts as a business consultant and coach to Owners and Managers on all aspects of their restaurants (business and financial results, effective operations, Team Member engagement, Guest satisfaction and loyalty)
• Reviews all Restaurant Operating reports and audits, analyzes the information and determines appropriate solutions in collaboration with Owners and Managers
• Reviews Restaurants’ financial, business and operating performance, finds opportunities to improve performance, and works collaboratively with Owners and Managers to develop solutions to strengthen performance
• Conducts regular financial (P&L, Balance Sheet) reviews with Owners and Managers
• Ensures all new initiatives (e.g. product launches, technology initiatives, process improvements, marketing and promotional programs and openings and renovations) are well implemented in order to support sales growth
• Is a Tim Hortons Brand/Business Ambassador at all times

• 3+ years’ operational experience with P&L responsibility, preferably multi-unit experience in a national, franchise, high growth consumer or retail-based business
• University degree in business, hospitality or a related field
• Strong business and financial acumen and business development capabilities
• Ability to establish and build effective relationships and to work collaboratively with others (Owners, Colleagues) to set and achieve goals
• Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues
• Ability to communicate clearly and effectively in different forms and with different audiences
• Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends
• Valid driver's license and driving record within provincial guidelines

• Pension matching
• Health benefits (medical, dental)
• Short- and long-term disability
• Comprehensive global paid parental leave
• Telehealth
• Employee Assistance Program
• Discounted Gym Memberships

Base salary range of $ – $ CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.

This posting is for an existing vacancy.

This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and…