Job Description & How to Apply Below
WHAT YOU'LL NEED TO HAVE
- 3+ years of leadership experience in food service, hospitality, or restaurant operations.
- Strong experience managing both front-of-house and back-of-house operations.
- Solid knowledge of food safety, quality standards, and regulatory compliance.
- Proven ability to lead, coach, and develop diverse teams.
- Strong customer focus with a passion for delivering exceptional experiences.
- Results-oriented with strong commercial awareness and attention to detail.
- Ability to work collaboratively across functions and build strong relationships.
- Comfortable making decisions and driving results in a fast-paced environment.
- Open to learning and contributing within a retail setting.
- Open availability, including evenings and weekends.
- Lead, coach, and develop the Food team to achieve operational and commercial goals.
- Ensure food safety, quality, and compliance standards are consistently met.
- Drive operational consistency through clear routines, coaching, and follow-up.
- Deliver an inspiring and seamless customer experience across all food areas.
- Monitor and act on key business KPIs, including sales, waste, productivity, and customer satisfaction.
- Ensure product availability, inventory accuracy, and effective stock management.
- Partner with store leaders to support overall store performance and customer experience.
- Identify and implement opportunities to improve processes and operational efficiency.
- Create an inclusive, safe, and engaging environment for co-workers.
- Lead by example and role model IKEA values and ways of working.
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development.
In addition, we offer a comprehensive Total Rewards package to all co-worker including:
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Food Operations Manager I
The starting rate/ salary for this position is 62710 CAD
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