Restaurant Manager

Jacobs & Co. Steakhouse is not just a restaurant; it’s an institution. Currently ranked among the World’s 101 Best Steakhouses, we pride ourselves on delivering an unparalleled, bespoke dining experience. From our in-house dry-aging program to our world-class wine program and meticulous tableside service, we set the standard for hospitality in Toronto.

We are seeking an exceptional, career-driven Restaurant Manager to join our leadership team. If you are a hospitality professional who thrives in a high-energy, ultra-premium environment and possesses an uncompromising eye for detail, we want to hear from you.

The Role:

Restaurant Manager

• Position Type:
  Full-Time, Permanent

• Location:
  
  Toronto, ON

• Experience Level: Management in Upscale / Fine Dining (Required)

Position Overview

As the Restaurant Manager, you will be a guardian of the guest experience and a leader to our dedicated front-of-house team. You will work closely with the General Manager, Sommelier team, and Culinary leadership to ensure every service executes flawlessly. This role requires a sophisticated blend of business acumen, staff mentorship, and a deep passion for luxury hospitality.

Key Responsibilities

• Service Excellence:
  Oversee daily floor operations, ensuring our rigorous standards of hospitality, timing, and tableside service are consistently met.

• Team Leadership:
  Recruit, train, mentor, and schedule a high-performing team of servers, runners, and hosts. Inspire a culture of continuous learning and pride in craftsmanship.

• Guest Relations:
  Cultivate relationships with regular patrons, VIPs, and first-time guests alike, handling feedback with grace, diplomacy, and immediate resolution.

• Financial & Operational Oversight:
  Assist in managing labor costs, inventory controls, and operational expenses without compromising the luxury experience.

• Collaborative Synergy:
  Partner seamlessly with our culinary team and world-class wine department to ensure flawless execution of menu changes and exclusive pairings.

What You Bring to the Table

Crucial Requirement: A minimum of 3–5 years of management experience within a recognized upscale, fine-dining, or luxury hospitality environment.

• Deep Industry Knowledge: A strong understanding of premium beverage programs, fine wine, and luxury culinary ingredients (knowledge of dry-aging and global beef profiles is a major asset).

• Flawless Floor Presence:
  The ability to command a busy room with a calm, polished demeanor, effortlessly managing the flow of service.

• Leadership Gravitas: A proven track record of developing staff and fostering a collaborative, respectful, and high-energy workplace.

• Operational Savvy:
  Proficiency with modern restaurant tech (e.g., Open Table/Seven Rooms, POS systems, Excel, and inventory management software).

• Flexible Availability:
  Commitment to working evenings, weekends, and holidays as required by the business.

What We Offer

• Competitive Salary:
  Highly attractive base salary commensurate with experience.

• Performance Bonuses:
  Gratuity share and merit-based performance incentives.

• Comprehensive Benefits:
  Health, dental, and vision coverage.

• Career Growth:
  Opportunities for professional development and advancement within a prestigious hospitality group.

• The Culture: A supportive, passionate team environments, staff meals curated by our culinary team, and generous dining discounts.

To Apply

If you are ready to elevate your career at one of the world's premier dining destinations, please submit your resume and a brief cover letter outlining your experience in upscale hospitality