Director of Sales

Job Description

Director of Sales

Lean Industries (Lean Software Services, LSS Software Holdings)

Markham, Ontario

Compensation & Role Details :

Expected Salary Range :
The expected base salary range for this role is between $150,000 – $170,000 CAD, depending on experience and qualifications.

Role Type :  New Role

AI may be used during the hiring process.

The Company

Lean Industries develops and delivers comprehensive enterprise software solutions designed to lower the costs and improve the quality of managing consumer and fraud disputes, exceptions and adjustments for electronic payment transactions. A highly-configurable workflow-based solution, the software is typically installed on premise at large financial institutions and merchant acquiring companies.

Lean is growing rapidly and we seek self‑motivated individuals to assist us with customer support, market growth and ongoing project tasks. We offer competitive salaries, benefit package and a stimulating environment.

Position

The Director of Sales is responsible for building and leading the company's sales function from the ground up. This includes developing a consistent pipeline of new business, establishing a disciplined sales process, and driving revenue growth. The ideal candidate is a hands‑on leader who can design and execute outbound prospecting programs, provide guidance on key accounts, and create a performance‑driven culture within the sales team.

Job Responsibilities

Build and manage the full sales pipeline from lead generation to closing.

Develop and implement a repeatable sales process with defined stages, close dates, and performance metrics.

Create and execute outbound prospecting programs (cold calling, email, and targeted campaigns).

Define and monitor key sales metrics (pipeline coverage, conversion rates, forecast accuracy).

Partner with marketing to generate qualified leads and measure campaign effectiveness.

Identify and pursue new business opportunities through market research, qualification, and discovery.

Prepare and maintain an Account Sales Plan, outlining target markets and key prospects.

Build and maintain strong relationships with prospects, customers, and strategic partners by offering trusted guidance and industry insights.

Work with Business Analysis and Product Development teams to create tailored presentations and proposals that address customer needs and differentiate the company’s solutions.

Provide regular sales forecasts, reports, and insights to the CEO and management team.

Maintain accurate and up‑to‑date records in the company’s CRM system and ensure consistent pipeline reporting.

Stay informed on industry trends, market activities, and competitor offerings to identify opportunities and risks.

Follow company policies for pricing, proposals, and contracting to ensure consistency and profitability.

Manage sales expenses responsibly to maximize territory profitability.

Job Qualifications

Leadership or player‑coach role.

Proven success in building or rebuilding a sales function from the ground up.

Experience with outbound prospecting, CRM tools (e.g., Hub Spot, Salesforce), and pipeline management.

Strong communication and leadership skills; able to motivate and hold teams accountable.

Data‑driven mindset with the ability to set, track, and deliver on measurable goals.

Experience working in a founder‑led or growth‑stage company is a plus.

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