Key Account Manager

Resource Group is a dynamic B2B agency that partners with innovative consumer brands to drive growth across retail, online, and marketing channels. We work as an extension of our clients' teams, managing brand strategy, retail distribution, and digital presence to help them scale in the Canadian market and beyond. We build go-to-market retail strategies resulting in strategic in-store as well as on-line retail placement for our brands.

We are a respected, dynamic company with an impressive growth pattern with a 32-year track record. Our retailers and vendor partners value us for our positive approach to business, dedication to their success and commitment to partnership.

Our core values:

• Integrity in all we do
• Passion and creativity everyday
• One team

Resource Group is committed to diversity and equity in our workforce.

We are looking for a results-driven Key Account Manager to join our team. In this role, the successful candidate will manage and grow strategic relationships with retailers, acting as the key point of contact between our innovative brands and retail partners. The Key Account Manager will be responsible for driving sales performance, securing product placements, and developing account strategies that support long‑term growth.

The ideal candidate brings strong retail experience, exceptional relationship‑building skills, and a passion for consumer products and market trends.

• Manage effective business relationships with national retailers’ key personnel
• Meets or exceeds sales forecast objectives
• Work with buyers, merchandisers, and replenishment team to achieve goals
• Develops expertise of customer business needs, category, market, and competitive strategy
• Developing and planning of account/product strategies
• Introducing and expanding new product categories and listings
• Forecasting and account reporting with market insights and analysis
• Develops conceptual presentations and leads, organizes, and facilitates both internal and external teams to meet customer needs
• Attend product training and sales meetings
• Ability to solve problem and develop creative solutions
• Excellent follow up skills
• Strong desire to further develop sales skillset
• Minimum 2 years of sales experience with major retailers
• Proven track record of success in selling to national retailers
• Ability to build both transactional and long‑term relationships with retail buying teams
• Post‑secondary education. A business focus is preferred.
• Advanced consultative selling techniques
• Hardworking, self‑motivating and strong negotiation skills
• Strong desire to succeed
• Leadership skills to drive initiatives and align cross‑functional teams with objectives
• A passion for new technologies and innovative products and ideas.
• Ability to take initiative and manage a challenging and demanding workload
• Advanced computer skills including all elements of MS Office (Excel, PowerPoint)
• Excellent organizational, communication and follow‑up skills.
• Must be eligible to work in Canada

• A collaborative, people‑first work environment.
• Exposure to innovative consumer brands and retail leaders.
• Opportunities for professional growth and cross‑functional learning.
• A hybrid work model and flexibility.
• Medical plan and health spending account.
• Team events, brand perks, and a supportive culture