Business Development Director, Senior Living

How You’ll Make an Impact:

The Business Development Director supports the Senior Living segment through targeted account development for Food and Facilities Management services, driving new business growth across assigned markets. This role leads the sales process from initial outreach through close, with responsibility for building, nurturing, and converting a qualified sales pipeline. The role focuses on outbound prospecting, account-based sales strategies, and high-velocity transactional opportunities, while collaborating closely with Marketing, Segment Sales, and Operations to deliver customized, value-driven solutions.

• Lead the end-to-end sales process for assigned segments, from initial outreach through deal close
• Build, qualify, and manage a robust sales pipeline through targeted outbound outreach using phone, email, social, web, and digital sales platforms
• Identify and pursue prospective clients within mid to large and enterprise-level target markets
• Execute sales strategies aligned to long-term growth objectives, including go-to-market campaigns and marketing initiatives
• Develop compelling value propositions and design innovative, customized solutions that differentiate the organization from competitors
• Collaborate with internal stakeholders to develop pricing strategies and competitive proposals aligned with operational capabilities
• Drive and close smaller transactional opportunities through high-velocity sales engagements
• Represent the organization at trade shows, industry events, and business development forums
• Build and maintain strong client relationships through CRM documentation and development of a Web of Influence
• Support client retention through participation in transition meetings, quarterly business reviews, and annual expectations meetings
• Identify client risks and growth opportunities and develop mitigation and expansion strategies
• Participate in the selection, onboarding, and mentoring of sales team members as the organization grows
• Adhere to safety standards and Zero Harm principles and complete all required training

What You’ll Need to Succeed:

• Post-secondary education in business, marketing, or a related field, or equivalent experience
• Five (5) or more years of experience selling to senior and C-suite decision-makers in B2B and/or B2C environments
• Experience in food services, facilities management, property management, or a similar services-based industry
• Proven experience responding to complex RFPs and managing large, multi-service, multi-year contracts
• Strong financial acumen, including understanding operating statements and preparing proformas
• Experience using CRM and sales systems to manage pipeline and performance
• Proficiency in Microsoft Excel, Word, and Power Point
• Strong communication, presentation, negotiation, and relationship-building skills
• Ability to collaborate effectively with cross-functional teams
• English required;
  French is an asset

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong  in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment  
• Competitive compensation & great employee benefits 
• Training and development programs  
• Countless opportunities for growth  
• Corporate responsibility & sustainability  
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
• And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted. 

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