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Customer Services Sales Consultant

Job in Toronto, Ontario, C6A, Canada
Listing for: Dayforce US, Inc.
Full Time position
Listed on 2026-02-23
Job specializations:
  • Sales
    Business Development, Sales Consultant, Sales Representative, Sales Manager
  • Business
    Business Development
Job Description & How to Apply Below
Position: Customer Base Services Sales Consultant
Posted Wednesday, January 28, 2026 at 5:00 AM | Expires Sunday, March 29, 2026 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better ™ - Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity
The Customer Base Services Sales consultant is responsible for driving revenue growth by identifying, creating, and executing integrated services campaigns back to the Dayforce customer base. Working with Marketing and the other Dayforce Sales teams the Customer Base Services Sales consultant develops and executes services delivery strategies to generate new services change request business and identifies opportunities for additional add on services.

The Customer Base Services Sales consultant must be comfortable interacting across all customer job levels and is able to network and develop strong and lasting business relationships with customers. The Customer Base Services Sales consultant is responsible for developing services proposals utilizing Dayforce’s line of service and solution offerings.

What you'll get to do
Leveraging a deep understanding of Dayforce feature functionality and implementation best practice, the Customer Base Services Sales consultant will:

Be responsible for generating services sales revenue by creating and maintaining close relationships with new and existing customers across all Dayforce product lines

Provide services expertise and increased opportunity awareness in supporting Sales and Professional Services effort to achieve overall revenue targets. This expertise is communicated on sales calls, webinars, and other identified events

Be responsible for executing business development activities required to realize individual, team, and corporate revenue goals

Provide regular communication with Sales & Services stakeholders on services campaign effectiveness and opportunities for new campaigns

Be an integral part of the Services Sales team with responsibility for developing and maintaining the services opportunity pipeline and participating in key North American sales and forecast calls

Manage customer and opportunity information in Salesforce to support license sales and general account planning

When required, participate in the RFP response process, contributing to meet the RFP requirements

Support Marketing initiatives in coordination with Customer Base Services Sales leadership

Develop and maintain knowledge of Dayforce product line and solutions. Develop and maintain the ability to articulate the value proposition in conversation with customers, partners, or Dayforce resources

Develop and maintain knowledge of Dayforce Value Added Services offerings. Develop and maintain the ability to articulate the value proposition of Value Added Services in conversation with customers, partners, or Dayforce resources

Skills and experiences we value

Experience developing and implementing sales/services strategies

Demonstrate technology, leadership, and interpersonal skills

Experience working with prospects throughout the full sales cycle

Develop productive working relationships with customers and individuals in other business units developed through understanding different perspectives and issues

Able to work with provided direction and promotes an open flow of information so all stakeholders are well informed

Actively works to improve relationships with others by understanding their perspectives and issues and works toward win‑win solutions

Demonstrates a proven ability to put the customer at the center of all activities as illustrated in proposed services solutions

Possesses the technical skill and knowledge to share information with customers and coworkers, and responds to concerns with timely, meaningful, fact‑based, and constructive feedback

Wh…
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