Senior Manager of Inside Sales

Requirements

• Experience:
  
  8+ years of sales leadership experience, with a proven track record of managing and scaling inside sales teams in SaaS, AI, or enterprise software
• Revenue Focus:
  Demonstrated ability to drive significant revenue growth and exceed sales targets in a competitive, high-growth environment
• Leadership
  
  Skills:
  
  Strong ability to mentor, motivate, and develop sales talent, with a focus on building and sustaining a high-performing team
• Strategic Thinking:
  Proven ability to develop and execute sales strategies that align with business goals and drive long‑term growth
• Technical Aptitude:
  Solid understanding of AI/ML concepts and the ability to learn and communicate Cohere’s platform effectively
• Operational Excellence:
  Experience optimizing sales processes, tools, and workflows to improve efficiency and productivity
• Communication
  
  Skills:
  
  Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts in a clear and compelling way
• CRM Proficiency:
  Advanced experience with CRM tools like Salesforce or Hub Spot
• (Desirable) Experience in a startup or fast‑growth environment with a track record of scaling sales teams from the ground up
• (Desirable) Familiarity with Cohere’s AI platform or similar technologies
• (Desirable) Knowledge of sales enablement tools, methodologies, and best practices
• (Desirable) Bachelor’s degree in Business, Marketing, or a related field; MBA preferred
• (Desirable) Experience managing budgets and driving cost‑effective sales operations

• As the Senior Manager of Inside Sales at Cohere, you will be a key leader in driving revenue growth and scaling the company’s sales operations
• This role is pivotal in overseeing the entire inside sales function, from team leadership and strategy development to pipeline optimization and cross‑functional collaboration
• You will be responsible for ensuring the team is equipped to sell Cohere’s cutting‑edge AI solutions effectively while exceeding revenue targets and contributing to the company’s long‑term success
• Lead and scale the team:
  Build, mentor, and scale a high‑performing inside sales team, fostering a culture of excellence, innovation, and collaboration
• Drive revenue growth:
  Develop and execute strategic sales plans that directly contribute to meeting or exceeding quarterly and annual revenue targets
• Optimize sales operations:
  Streamline processes, tools, and workflows to maximize efficiency, productivity, and win rates across the sales funnel
• Collaborate cross‑functionally:
  Partner with marketing, product, customer success, and finance teams to align sales efforts with broader business objectives
• Analyze and forecast:
  Track and analyze key sales metrics, forecast revenue, and provide actionable insights to inform strategic decision‑making
• Provide technical enablement:
  Ensure the team has the knowledge and resources to effectively sell Cohere’s AI platform, including its capabilities in natural language processing, generative AI, and agentic AI
• Recruit, onboard, and develop a team of high‑performing inside sales representatives, with a focus on scalability and long‑term success
• Set clear goals, expectations, and performance metrics for the team, aligning them with company objectives
• Conduct regular coaching sessions, training programs, and performance reviews to enhance sales skills and product knowledge
• Monitor and optimize the sales pipeline, ensuring leads are properly qualified and moved through the funnel efficiently
• Collaborate with marketing to refine lead generation strategies, campaigns, and messaging
• Work with Solutions Architects and Product Managers to address technical questions and provide demos or proof of concepts
• Analyze sales data to identify trends, forecast revenue, and recommend strategic improvements
• Represent the sales team in cross‑functional meetings and contribute to high‑level strategic planning
• Oversee budget management for the sales team, including tools, training, and incentives