Channel Account Manager

Position: Inside Channel Account Manager I
## Inside Channel Account Manager IApplylocations:
Toronto time type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR-05959
** Résumé du poste / Summary
** Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE.

Description du poste / Job description
** FUNCTIONAL RESPONSIBILITIES AND DUTIES
*** Maintain accurate pipeline of business
* Proactively reaching out to our end user customers to secure upcoming renewals and look for addon, upsell and cross sell opportunities.
* Work with and assist ESET resellers and distribution partners as required throughout the sales process to complete sales through the channel
* Maintain accurate account and contact information
* Respond to voicemails per company policy
* Provide & process any and all sales related materials (Quotes, Sales orders, Invoices, Trial Licenses, Etc.) for channel partners
* Handle and/or resolve ESET license credential inquiries/issues for channel partners
* Record and maintain accurate notes for all sales-related activity in Salesforce
* Provide back-up support to sales team colleagues as needed/required by management
* Attend all sales meetings and trainings as required.
** REQUIREMENTS*
* *
* Education:

*** Professional fluency in French is required for this position, with strong proficiency in English
* 2–4 years of experience in Account Management, Sales, or a related field
* College diploma or bachelor’s degree preferred
* Hybrid work environment (two days per week in-office), supporting Quebec and Eastern Canada
* Must be flexible and available to meet the needs of the department, as well as prospects and customers of ESET
* Up to 10% travel required to support partners, attend events, and participate in in-person collaboration, including trainings, offsites, and team-building activities
* Proficiency in Microsoft Office Suite and Salesforce CRM environment
*
* Experience:

*
* • Years of work experience: 2-4 years    
** Knowledge:*
* • Basic Knowledge of Microsoft Excel and Word  
• Knowledge of Outlook Avantages du poste / Benefits### Famille
* Remboursement des frais de scolarité
* Prime de retour au travail en cas de congé de maternité
* Journée de bénévolat### Bureau
* Café et collations### Autres
* REER (Régime enregistré d'épargne-retraite)
* Programme de référence                ### Family
* Tuition Reimbursement
* Maternity Leave Return to Work Bonus
* Volunteer Day off### Office
* Coffee & Snacks### Other
* RRSP (Registered Retirement Savings Plan)
* Referral Program Emplacement principal / Primary location

Toronto

Autres lieux d'implantation / Additional locations

Type d'heure / Time type

Full time### Apprenez à nous connaître :

ESET Canada a établi le bureau des ventes et du marketing à Toronto. Alors que le bureau de Montréal est axé sur la recherche et le développement, celui de Toronto est purement orienté vers les ventes et le marketing.

Notre bureau reflète véritablement la diversité et la culture du Canada. L'équipe parle plus de 10 langues différentes :
Le français et l'anglais - notre langue officielle ; l'espagnol, le portugais, le croate, l'italien, l'arabe, le russe, l'ukrainien, le bulgare, le mandarin et le tagalog.

Lorsqu'on leur demande ce qui rend ESET unique, les membres de l'équipe de Toronto répondent: « On se sent en famille ».
** Création :
** 2016### Get to know us:

ESET Canada established the sales & marketing office in Toronto. While the Montreal office is focused on research and development, the Toronto office is pure sales and marketing oriented.

Our office truly reflects Canada’s diversity and culture. We speak among the team more than 10 different languages:
French & English - as our official language;
Spanish, Portuguese, Croatian, Italian, Arabic, Russian, Ukrainian, Bulgarian, Mandarin & Tagalog.

When asked what makes ESET unique the Toronto team says, “It feels like family”.
** Established:
** 2016
#J-18808-Ljbffr