Account Manager

About the Opportunity

• Help sell the company’s products and services in a way that supports the company’s yearly business goals and profits.
• Stay in regular contact with customers by phone, email, or in-person meetings, and share important customer feedback with management.
• Create yearly sales plans and forecasts, then track sales results and explain any major differences from the plan.
• Keep track of important staff changes at customer companies to maintain strong business relationships.
• Plan and negotiate pricing based on market conditions, both for long-term business agreements and daily sales opportunities.
• Handle customer complaints or concerns quickly, working with technical staff when needed to solve problems.
• Work with departments such as quality control, purchasing, production, and shipping to make sure customer orders are completed correctly and on time.
• Watch inventory levels to avoid having too much unused stock, and help customers place orders while keeping them informed about production timelines and material availability.

• Minimum 2 years within a sales or marketing role, specifically negotiating pricing, managing and following customer orders from intake to quality check, and the ability to discuss the products/services with confidence.
• A full G-license is required for travel within Canada and the US.
• Background in sales within the manufacturing, construction, supply chain industries or similar is required.
• Post secondary education in Building Materials/Engineering/Construction-related programs would be a strong asset.
• Must currently reside within the Greater Toronto Area and be permitted to work in Canada.

$95,000 - $105,000 per year