Inside Sales Manager - Lighting, Electrical & Industrial Supplies

As an Inside Sales Manager, you will oversee a team of five to six inside sales and order desk representatives at a privately owned lighting, electrical, and industrial safety supply distributor based in Mississauga, Ontario. This is a working manager role – you will be hands‑on daily, managing team performance and workflow while also taking customer calls, handling counter work, and bridging communication between the inside and outside sales teams.

The territory is the Greater Toronto Area, and all selling is conducted from the office. This is an existing position reporting directly to the President. The base salary is $90,000 – $120,000 CAD.

• $90,000 – $120,000 CAD base salary based on experience.
• Bonus / commission structure – details to be confirmed upon engagement
• Health benefits – approximately 70% employer‑paid; full details to be confirmed
• Laptop and cell phone provided
• All business expenses reimbursed
• Further education reimbursement
• Company social events

Our client was founded in approximately 1995 and is a privately owned company with 30 years in the electrical and lighting distribution industry. Headquartered in Mississauga, Ontario, the company employs a combined staff of 28 and is currently in an active growth phase, achieving 5% to 30% year‑over‑year growth. They distribute lighting, electrical, and industrial safety supplies to customers across every major vertical in Canada, with a strong focus on LED retrofit solutions and custom product integration with building control systems.

Key clients include government agencies, property management firms, and large commercial contractors. The culture is customer‑first, team‑oriented, and solutions‑driven. Half the team has been with the company 15 or more years, and the business is now actively working to attract and develop the next generation of leadership talent.

• Head Office:
  Mississauga, Ontario
• Work arrangement:
  Office-based, full-time – counter and floor presence required, particularly during onboarding
• Territory:
  Greater Toronto Area – supporting inside sales operations and the outside sales team across the full customer base
• Overnight travel:
  None required
• Hours:
  
  Monday to Friday, full-time, 40+ hours per week

• 10–15 years of experience in electrical and/or lighting sales – minimum 10 years required
• Strong technical product knowledge in electrical and lighting is mandatory – the ability to train others, answer product questions confidently, and demonstrate competence on the floor is essential
• Inside sales or branch operations experience strongly preferred – must understand how an inside sales and order desk environment operates
• Prior people management or team lead experience required – demonstrated ability to supervise, coach, and hold staff accountable
• Experience managing CRM activity standards and requiring team compliance
• Industry background from national distributors such as Rexel, Nedco, Westburn, Sonepar, or Westco is preferred
• Post‑secondary education not required – professional experience equivalent is accepted

• Microsoft Word – Basic
• Microsoft Excel – Basic
• Microsoft PowerPoint – Basic
• CRM software – experience required; specific platform training provided

• Lighting products – LED retrofit solutions, commercial and industrial fixtures
• Electrical supplies – distribution‑grade electrical components and materials
• Industrial safety supplies
• Custom product integration with building control systems
• Value‑added solutions and technical consultation for large‑scale supply contracts

• Customer verticals:
  Government, Industrial, Institutional, Commercial, Retail, and Contractors
• Customer size:
  Ranges from SMB to large enterprise accounts, including municipalities and national property management firms
• Geography:
  Greater Toronto Area and surrounding Ontario markets
• Primary decision‑makers:
  Purchasing managers, facilities managers, project managers, and electrical contractors

• Order types range from…