Fitness Studio Sales Associate; AM

About STRONG Yorkville

STRONG Pilates Yorkville is one of Toronto’s most dynamic boutique fitness studios, combining Pilates-inspired strength training with rowing and riding intervals into one powerful, full-body workout experience.

Our studio is built on community, hospitality, and exceptional member experience. We care deeply about creating an environment where people feel welcomed, energized, and supported from the moment they walk through our doors.

We’re currently looking for an energetic, outgoing, and people-focused team member to join our morning team.

As a Sales & Member Experience Associate, you’ll be one of the first faces our members and intro clients see each day.

This role combines hospitality, relationship-building, and sales support — helping create a high-energy studio environment while guiding new clients toward becoming long-term members of the STRONG community.

You’ll play an key role in helping grow the studio through thoughtful follow-up, strong client relationships, and exceptional in-studio experience.

• Welcome members and clients into the studio
• Create a warm, energetic, and professional environment
• Support class check-ins and client onboarding
• Ensure first-time clients feel comfortable and supported
• Help maintain a clean, organized, premium studio environment

• Follow up with leads and intro clients via SMS, email, and phone
• Help convert intro offers into memberships
• Encourage repeat visits and long-term engagement
• Assist with membership recommendations and client questions
• Support referral campaigns and studio promotions

• Build genuine relationships with members and clients
• Help foster a motivating and welcoming studio culture
• Support community events and activations
• Work closely with instructors and studio leadership
• Represent the STRONG Yorkville brand with professionalism and positivity

You are someone who naturally connects with people and brings positive energy into a room.

• Friendly, outgoing, and confident
• Strong communication and people skills
• Organized, proactive, and reliable
• Comfortable speaking with new people and recommending memberships
• Passionate about fitness, wellness, and hospitality
• Thrives in a fast-paced, community-driven environment

Experience in fitness, hospitality, retail, sales, or other customer-facing roles is highly valued.

• Part-time position
• 5 morning shifts per week (5:30AM or 6:30AM until 1:30PM)
• Morning availability required (5:30AM onwards)
• Some flexibility for occasional events or weekend coverage is a bonus

• Hourly rate starting at $18–$20/hour, depending on experience
• Performance incentives tied to membership sales and studio growth
• Complimentary STRONG membership
• Staff perks and studio events
• Opportunity for future growth within the company

Please send your resume along with a short note about why you’d be a great fit for STRONG Yorkville.

Bonus Question:

If someone finished their first STRONG class and said they “need to think about joining,” what would you say to encourage them to come back?

• Casual dress
• Flexible schedule
• Company events
• Complimentary studio membership
• On-site gym
• On-site parking

Pay: $18.00-$20.00 per hour

Application question(s):

• Do you live within 15 minutes of the studio?

Work Location:

In person