Travel Consultant

About The Opportunity

As a Travel Consultant you will be on site full-time at a Flight Centre retail store, working a rotating 7‑day roster. You will manage the complete customer journey, converting enquiries into bookings and meeting KPIs.

• Convert customer enquiries into confirmed bookings through consultative sales conversations.
• Work towards individual KPIs and sales targets, earning commission on every sale.
• Sell complete travel solutions including flights, accommodation, tours, cruises, car hire, transfers, and travel insurance.
• Build a loyal base of new and repeat customers – from domestic trips to complex international holidays.
• Manage multiple customers and communication channels at once (in‑store, phone, email) in a fast-paced retail environment.
• Use booking systems and supplier tools to quote, upsell, book, and follow up accurately and efficiently.

• Enjoy working toward targets and be motivated by results and commission.
• Comfortable asking for the booking and closing the sale.
• Balance great customer experience with delivering results.
• Stay organized, resilient, and positive when things get busy.

• Minimum 2 years’ experience in travel sales.
• Experience using Sabre GDS preferred.
• Minimum 2 years’ experience in a customer‑facing, target‑driven sales role, with a proven track record of meeting or exceeding targets and upselling products or services.
• Strong communication skills and confidence selling in person and over the phone.
• High attention to detail and strong computer skills, with confidence using multiple, complex systems.
• International travel experience.
• High school diploma or higher.
• Availability to work full‑time hours, including evenings and weekends.

• Competitive base salary plus uncapped commission.
• Clear performance metrics and transparent earning potential.
• Career progression opportunities across Flight Centre’s global brands.
• Industry travel discounts and opportunities to experience the products you sell.
• A performance‑driven team environment that celebrates results and development.

Toronto, Canada.

We anticipate offering an annual salary of $45,000 plus commission. On‑target earnings average between $45,000 and $68,000. The package excludes benefits.

Flight Centre Travel Group is an equal opportunity employer. We provide a barrier‑free pathway throughout the recruitment process and welcome accommodation requests.