Sonnet Insurance Sales Agent

Position: Sonnet Insurance Sales Agent Role
Join Sonnet in Toronto as a Personal Lines Damage Insurance Agent focusing on sales and customer loyalty. Experience a hybrid work model while driving client satisfaction through tailored insurance solutions.

As part of Definity, you will thrive in a culture that encourages innovation. In this consultative sales role, you will handle various inquiries about Auto and Home insurance. Your responsibilities include building relationships, assessing risk profiles, and meeting key performance indicators for sales and customer retention.

Key Responsibilities:

• Manage inbound and outbound customer inquiries

• Recommend personalized insurance coverage solutions

• Use sales techniques to retain policies and upsell

• Interpret performance metrics to meet KPIs

• Partner with internal teams for customer issue resolution

Requirements:

• 2–4 years experience in insurance sales or retention

• Solid understanding of Canadian personal lines insurance

• Strong communication and objection handling skills

• Familiarity with contact center software

• Active licensing (OTL/RIBO) mandatory

Bring your customer-focused sales experience to Sonnet's innovative team in Toronto.
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