Group & Catering Sales Manager Job Toronto area,Ontario Canada,Sales

What an exciting time to weave a new fabric into the vibrant neighborhood of downtown Toronto!

Say hello to Canopy by Hilton Toronto Yorkville! Canada’s first Canopy by Hilton. Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighborhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices. Culture is key at Canopy, with team members known as “friendly enthusiasts,” that engage guests, always going above and beyond, to make stays memorable and thoughtful.

Relationships with area partners showcase Canopy’s expertise in local know-how, crafting unique experiences tailored for every guest.

Attention to detail and an energetic environment ensures Canopy’s “Positively Yours” service culture is a kept Brand promise, delivering a consistent “Positive Stay,” where memories are made, and comfort is guaranteed.

Canopy by Hilton Toronto Yorkville is a 183-room hotel with restaurant, street level café, and over 3500 sq ft of meeting space, located in one of the most exclusive and sought-after areas of downtown Toronto, Canada.

Position Title: Groups and Catering Sales Manager/ Groups and Catering Sales Enthusiast.

Reports To: Director of Sales & Marketing/Lead Sales & Marketing Enthusiast

Position Status: This posting is for a current open position

Salary Range: The salary range for this position is $60,000–$76,000, with final compensation determined by factors such as experience, education, and certifications.

Job Overview: Responsible for developing and fostering new corporate transient business through proactive direct sales, outside appointments, and tours for the hotel. Also develops strategic action plans and drives measurable and incremental sales revenue.

POSITION SUMMARY OF

DUTIES AND RESPONSIBILITIES:

Key Responsibilities:

Sales & Business Development:

Identify and secure new group and catering business opportunities, targeting both corporate and social clientele.

Develop and implement strategies to increase group bookings, catering sales, and overall revenue.

Maintain and grow relationships with existing clients to ensure repeat business.

Prepare proposals, negotiate contracts, and close sales for events, meetings, and group bookings.

Event Planning & Coordination:

Oversee all event details for group bookings and catered events, ensuring a seamless process from initial inquiry to post-event follow-up.

Work closely with the kitchen, front-of-house, and other departments to ensure smooth event execution.

Collaborate with clients to understand their vision, preferences, and needs for their events.

Ensure events are executed on time and within budget, exceeding client expectations.

Customer Service & Relationship Management:

Provide exceptional customer service to group clients, ensuring their experience is positive and memorable.

Address and resolve any issues or concerns related to catering and group bookings.

Maintain clear and consistent communication with clients throughout the planning and execution phases of events.

Administrative Duties:

Maintain accurate records of group sales activities, leads, contracts, and financial information.

Prepare and deliver sales reports to management, tracking progress toward goals.

Ensure compliance with all policies and procedures related to catering and group bookings.

Qualifications:

Education: A degree or diploma in Hospitality Management, Business, or a related field is preferred.

Experience: Minimum of 3-5 years of experience in catering sales, event planning, or group sales within the hospitality industry.

Skills:

Strong sales and negotiation skills.

Excellent written and verbal communication skills.

Exceptional organizational skills and attention to detail.

Ability to work under pressure and meet deadlines.

Proficiency in MS Office and event management software.

Personal Attributes:

Strong interpersonal skills and the ability to build lasting client relationships.

Creative problem-solving abilities and a client-focused approach.

A positive attitude, a strong work ethic, and the ability to work independently and as part of a team.

Additional Information:

Competitive salary and commission structure based on…