Key Account Manager - Reproductive Medicine

Role Overview

You will be responsible for driving growth, strengthening strategic partnerships, and advancing the company’s presence within Fertility Accounts across Southwest Ontario. This role requires a consultative, solutions-oriented sales approach combined with strong business acumen, entrepreneurial thinking, and a deep understanding of the specialty healthcare environment.

• Achieve sales and growth targets across assigned Ontario Fertility Accounts through a strategic Key Account Management approach.
• Build and strengthen partnerships with REIs, nurses, clinic managers/owners, pharmacists, and other key stakeholders.
• Develop and execute strategic business plans for each account, including key initiatives, projects, and long-term growth opportunities.
• Conduct semi-annual Business Reviews with clinic decision makers to assess performance and align on strategic priorities.
• Deliver impactful product education, clinical demonstrations, and ongoing training to healthcare professionals and clinic teams.
• Support product adoption and market share growth by implementing tailored tactics and customer solutions.
• Manage account inventory, ordering processes, allocations, and clinic contract agreements.
• Enter all customer interactions and activities into OCE (CRM) while meeting Sales Force Effectiveness KPIs.
• Collaborate with cross-functional teams to address customer needs, optimize service delivery, and enhance overall account performance.
• Ensure compliance with company policies and regulatory requirements, including proper reporting of complaints and adverse events.

• Minimum 5 years of Key Account Management, specialty pharmaceutical sales, or medical device sales experience.
• Experience in Reproductive Medicine, Fertility, Aesthetics, Ophthalmology, Dental, or other specialty/B2B healthcare environments considered a strong asset.
• Demonstrated success managing complex clinical accounts, business reviews, contracts, and strategic relationships.
• Strong understanding of KAM principles, strategic selling, and consultative influence.
• Proven ability to think entrepreneurially, identify opportunities, and develop solutions tailored to customer needs.
• Comfortable working with clinical leaders and business stakeholders in high-value specialty environments.
• Ability to travel approximately 15% (including travel outside Ontario).
• Valid driver’s license required.

• We value your contribution: this role offers a salary range of $90,000 – $128,000 CAD annually, complemented by a comprehensive benefits package + bonus.
• Ferring commits to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love.
• Our inclusive support package – "Building Families at Ferring" provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role. Subject to a minimum period of employment at Ferring.
• Parental leave for both birthing and non-birthing parents.
• Extended support on family building journey.

We strive to build and maintain an inclusive and diverse workplace with equal opportunities for all employees regardless of their backgrounds.

Location:

Ferring Canada