Mad Engine Sales Support Specialist

Enhance customer satisfaction as a Sales Support Specialist at Mad Engine in Etobicoke, ON. This full-time role focuses on managing orders, product samples, and ensuring efficient collaboration.

You'll work closely with the sales leadership team to coordinate order management and product preparation, providing vital support to meet business goals. Your expertise in liaising with various departments will help achieve timely and accurate deliveries, while managing any complications effectively. Proven skills in communication and organization are critical for your success in this fast-paced sales environment.

Key Responsibilities:

• Create CADs and presentation boards for meetings

• Use Nuxeo to log styles with the Cannux team

• Coordinate new orders through the New Order portal

• Communicate product changes, delays, and potential shortages

• Handle returns and disputes while implementing SOPs

Requirements:

• Experience in sales support or related field

• Ability to operate under pressure with tight deadlines

• Proficient in Outlook, Excel, and Word

• Strong written and verbal communication skills

• Highly organized and self-motivated

Be the driving force behind a successful sales process at Mad Engine in Etobicoke.
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