Sales Engagement Manager

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative t means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The role:

Reporting to the Director, Sales Enablement, the Sales Engagement Manager (SEM) is aligned to a designated sales channel(s) with the objective of driving/supporting the productivity and performance of their sales channel(s). Grounded in the needs of the sales channel, Sales Management Process (SMP) indicators and data insights from our operations teams, the SEM co-designs effective, channel specific, programs for Softchoice sales that include sales training and enablement programs, focused Go to Market (GTM) motions and co-selling initiatives with selected partners.

The SEM is the voice of sales across the GTM, Operations and Sales Operations & Enablement teams ensuring sales needs are understood and met. Similarly, the SEM is a bridge between these groups and sales also ensuring that our sellers are aware of and using the campaigns, programs, content in support of the Sales Management Process (SMP).

The impact you will have:

Support end-to-end performance: Supporting the coordination, development and execution of enablement programs. This will involve working on the programmatic design of initiatives to ensure their successful delivery to sales teams. Paying close attention to what works well and what doesn’t to continuously optimize sales facing campaigns.

Facilitation and alignment: Many sales teams experience a gap between sales content, skills training and customer-facing campaigns, in this role you will serve as the connective tissue that holds them together. You will gather insights and collaborate with cross-functional teams to execute initiatives that improve upon existing sales processes and ultimately align to broader Softchoice goals.

Evaluation of metrics and impact: In this role you will own the tracking of sales enablement metrics and KPIs that are critical to the success of enablement functions. You will need to quantify the impact of sales enablement efforts on the business to secure buy-in from sales and GTM leadership to support future initiatives and to establish trust between the sales teams

What you’ll do: