Sales Strategy and Operations Manager Job Toronto area,Ontario Canada,Sales

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Manager, Sales Operations, AMER Sales is responsible for sales strategy and operations for select territories within AMER Enterprise and Commercial Sales. In this role, you will act as the trusted advisor for multiple senior level stakeholders, aligning operational initiatives with revenue objectives and effectively designing and implementing sales plans and coverage models that support overall business growth. In this role, you will be expected to analyze data and performance metrics to identify trends, provide insights, and develop actionable plans that optimize resources, enhance sales productivity, and motivate our salesforce to deliver business results.

Responsibilities
Strategic Business Partnership

Consults on the creation and development of AMER Sales strategy and annual operational plan to deliver sales targets and associated key performance indicators (KPI’s)

Engages with senior management to identify and prioritize key sales programs/initiatives, and effectively represents AMER Sales in these programs/initiatives

Act as a trusted advisor to AMER sales leadership, providing local insights & recommendations to optimize performance

Supports our sales leaders to plan, manage, and execute their sales strategy

Annual Sales Planning

Leads AMER GTM annual sales planning processes (e.g. application of segmentation & targeting insights, sales quotas, territory design, resource allocation) for their respective territories and motions

Ensures operational plan aligns with the overall CRO sales growth strategy, differentiated across sales segments & motions for resource allocation, coverage planning, and incentive planning

Program Support / Implementation

Implements & manages sales operations processes to ensure reliable execution on key initiatives, programs and performance tracking

Develops key performance indicators (KPI’s) in collaboration with AMER LT and establishes a process to track and report progress

Identifies enhancements to sales operations processes or services and works across the organization to have them implemented

Forecast Support & Reporting

Enables sales on dashboard functionalities that are available on a self-serve basis

Supports forecasting needs related to pipeline hygiene and E.D.G.E. methodology for their sales leaders

Conducts quarterly assessments of quota attainment and overall team performance

Supports ad hoc data requests related to performance metrics, such as Quarterly Business Reviews, for their sales leaders

Qualifications

Solid experience in sales strategy, sales operations and/or sales leadership

Solid experience in sales planning and business partnership roles

Experience with partnering and influencing multiple stakeholders preferred

Solid experience with SFDC required

Experience with sales tools such as Anaplan, Incent & Clari preferred

Strong analytical skills, with proficiency in data analysis performance metrics

Experience with process optimization and change management

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

The targeted pay range for this position in the following location is / locations are:

United States
- Dallas Infomart Office DAI : 103, USD / Annual

United States
- Tampa Office TAO : 103, USD / Annual

Canada
- Toronto Office TRO : 99, CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.
The pay range shown is based on our compensation structure in place at the time of posting…