Part-Time Outbound Sales Agent YMCA

Join the YMCA of Greater Toronto as a part-time Contact Centre Agent focusing on outbound sales. Engage and promote our programs to prospective and existing members through outbound calling.

In this vital role, you will leverage strong communication skills and CRM tools to effectively convert leads and support organizational growth. Your success will depend on your ability to follow approved scripts, adapt to changing campaigns, and work collaboratively with our membership services team to meet sales targets.

Key Responsibilities:

• Conduct outbound calls to promote YMCA programs

• Follow sales scripts to convert leads effectively

• Update CRM systems with call outcomes and preferences

• Strive to exceed performance indicators in sales

• Ensure compliance with regulatory and brand standards

Requirements:

• High school diploma required; post-secondary education preferred

• 1–3 years in sales or contact centre environment

• Strong persuasive communication skills

• Proficiency in CRM tools and Microsoft Office

• Commitment to diversity and inclusion within the YMCA brand

Bring your sales skills to the YMCA and connect with members while promoting community wellness.
#J-18808-Ljbffr