Account Representative

Position
- Account Representative

Reporting to the Sales Manager the Account Representative creates long-term, trusting relationships with our customers with the goal of developing new business from existing clients and actively seeking new sales opportunities. This position will liaise with cross-functional internal teams to improve the entire customer experience. The key area of focus for this role will be to grow Aurum's business within the commercial and/or construction industry.

Job Type:
Full-Time, Permanent

Work Location: In-Person, North York

Schedule: Monday to Friday, 9 am-5 pm

Salary- $60k-$65k/annually (Based on Experience) + Commission

Responsibilities

• Build and maintain strong, long-lasting client relationships
• Proactively engage with customers, ensuring an ongoing positive customer experience
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Reach out to customer leads through cold calling and site visits.
• Negotiate contracts and close agreements to maximize profits. Achieve agreed-upon sales targets and outcomes within the schedule
• Coordinate sales plans with operations and scheduling departments to ensure customer success.
• Ensure all data, information, and details are entered into CRM(Salesforce) and updated as required.
• Maintain acute awareness of market and industry trends and make suggestions for improvement.
• All other duties as assigned.

Required Experience

• A minimum of 2 years of experience making a positive difference in an organisation
• 2+ Years of account management experience in the service or operations industry
• Strong sales and negotiation skills
• Ability to build rapport with clients and understand their business needs
• Excellent communication (verbal and written) skills
• Ability to efficiently use Microsoft Office and Salesforce

Benefits:

• Benefits commence on the first day of employment
• Health Care
• Paid time off
• Travel Allowance
• Cell phone data allowance

Aurum and its affiliates welcome and encourage applications from people with disabilities. Accommodations up to the point of undue hardship are available for candidates taking part in all aspects of the selection process.