Service Sales Executive

Overview

As a Services Sales Executive, you will be the commercial engine of Docebo’s Professional Services go‑to‑market motion, translating complex customer requirements into structured, outcome‑driven services proposals and owning the full pre‑sales lifecycle from qualification through contract execution.

The following are representative duties and not exhaustive:

• Own the Services Pre‑Sales Process: lead all PS pre‑sales activity on Signature and Enterprise deals, conduct scoping calls, translate customer objectives into tailored proposals, manage the PS Blueprint, price services accurately, and provide Salesforce SKU guidance.
• Navigate Complex Deal Environments: lead the services contribution to RFP/RFx responses, engage and coordinate implementation partners, manage multi‑phase global implementations, produce and execute Statements of Work, enforce scope discipline, and contribute to process design initiatives.
• Partner Across the Revenue Organization: collaborate daily with Account Executives, Account Managers, Customer Success Managers, and Solution Consultants to engage early, brief teams on services strategy, serve as the commercial bridge, and ensure accurate Salesforce opportunity hygiene.
• Drive Revenue Performance: carry and be accountable to a monthly services quota, track and report pipeline activity, triage and prioritize the deal pipeline, identify expansion opportunities, and contribute to new service offerings and go‑to‑market enhancements.

You are commercially sharp, operationally disciplined, and genuinely curious about how organizations learn and grow. You build credibility with enterprise buyers quickly, navigate complex multi‑stakeholder deals, and take ownership of details that turn proposals into closed deals.

• 8+ years of experience in Professional Services sales, pre‑sales, or services solutioning within a SaaS or enterprise software environment.
• Demonstrated track record of carrying and meeting a services or professional services revenue quota.
• Experience scoping and pricing complex, multi‑component implementations at a fixed‑fee model.
• Strong working knowledge of enterprise deal cycles, including RFP/RFx processes.
• Experience managing global or multi‑region deal portfolios and partner ecosystems across geographies.
• Experience coordinating and governing third‑party implementation partners, including mid‑deal partner transitions and ongoing relationship management.
• Ability to build and maintain relationships across sales, delivery, and customer success functions.
• Comfortable leading senior leadership and C‑suite level conversations.
• Excellent consulting and presentation skills, able to translate complex concepts into plain terms.
• Excellent written and verbal communication skills; capable of presenting confidently to senior stakeholders.
• Highly organized with strong Salesforce hygiene and attention to deal detail.
• Proven ability to drive process improvement initiatives such as SOW modernization and partner engagement frameworks.
• Proficiency in leveraging AI and automation tools to optimize workflows and improve efficiency.
• Nice to have: experience in the LMS, HCM, or enterprise learning technology space.
• Nice to have: familiarity with outcome‑based or value realization services frameworks.

Our team spends three days a week in the office (Tuesday‑Thursday) to collaborate and solve problems, with flexibility the rest of the week. This balance is designed to help everyone do their best work and keep growing.

• Rewarding Impact: competitive pay that rewards the impact, skills, and traits that fuel our success.
• Fostering Holistic Well‑Being: programs that support physical, mental, and financial well‑being.
• Empowering Our Talent Culture: transparent, equitable, and flexible rewards and benefits that enable employees to do their best work and stay long‑term.

• Financial Wellness: participation in the Employee Share Purchase Plan at a 15% discount, plus a competitive compensation package.
• Health benefits covering care needs.
• Paid vacation days, company‑wide Docebo…