Sales Development Representative

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy‑to‑use app and industry‑specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long‑term vision of creating a thriving restaurant industry through the power of connected & engaged teams.

As the Sales Development Representative at 7shifts, you will drive revenue growth by converting inbound trial users into customers. Reporting to the Senior Manager, Sales Development & Partnerships, you will manage a high‑volume pipeline, make daily outbound calls to engage prospects, and maintain accurate records in our CRM. This role offers the opportunity to develop deep product knowledge, gain insights into our customers, and build essential sales skills.

You’ll tackle challenges like overcoming objections, refining outreach strategies, and collaborating with teams across the company, all while making a direct impact on our business.

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.

This role is an existing vacancy and is part of our current hiring plan.

• Manage a high-volume pipeline of inbound trial users, focusing on converting them into paid subscribers or scheduling demos with Account Executives
• Make 50-70+ outbound calls daily to engage trial users, answer questions, and drive conversions
• Keep an organized pipeline by maintaining accurate records and updating Salesforce to track outreach and follow‑ups
• Leverage sales tools like Outreach, Zoom, Vidyard, and Salesforce to connect with prospects and generate new business
• Qualify and prioritize leads, ensuring a seamless handoff to Account Executives when needed
• Deliver personalized follow‑ups to increase engagement and maximize conversion opportunities
• Continuously improve outreach strategies based on performance data and feedback to enhance results

• 1+ years of cold calling or outbound sales experience, with a proven ability to engage and convert prospects
• Strong verbal and written communication skills, with the ability to successfully engage prospects
• Excellent time management and organizational skills, with the ability to prioritize tasks effectively
• Comfortable working in a fast‑paced, dynamic environment where priorities can shift quickly
• Proven track record of success, whether through sales achievements, competitive performance, or goal‑driven results

• Previous experience working in the restaurant or tech industry
• Proficiency with CRM systems (e.g., Salesforce, Hub Spot, Pipedrive) or sales engagement platforms (e.g., Outreach)
• Familiarity with the 7shifts product

The base compensation range for this position is CAD $50,000 - $60,000, plus sales commission. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job‑related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp‑up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth‑driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job‑related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

• Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the…