Bilingual - Field Account Manager

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and Class Pass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Class Pass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

• Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives
• Spend at least 70% of your time in the field, including frequent travel to other markets in your region
• Conduct regular in-person visits, drop‑ins, and meetings to deepen relationships and drive results
• Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond
• Proactively surface partner pain points and position Class Pass solutions that drive mutual value
• Build a strong local presence in your fitness and wellness community—you’re the go‑to for what’s new and what’s next
• Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency
• Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported

• Travel will account for approximately 70–80% of your time, including a mix of local day trips and extended multi‑night travel.
• Travel will primarily be regional but may occasionally extend outside the assigned territory based on business needs.
• Trips may involve overnight stays and varying schedules depending on customer and coverage requirements.
• Travel will be conducted by car and/or flight, requiring a high level of flexibility to maximize customer engagement and territory coverage.

• 2+ years of full‑cycle B2B sales or account management experience, including field sales
• Consistent track record of hitting or exceeding quota and performance goals
• Strong negotiation skills with a solutions‑first approach
• Deep knowledge of your regional fitness and wellness market, with active professional connections
• Confidence navigating both cold outreach and warm relationship‑building across channels
• Ability to identify and attend networking events that strengthen local brand presence
• Comfort using Salesforce, Salesloft, and Microsoft tools to manage pipeline and partner success
• Bilingual French language proficiency is required
  , with the ability to communicate effectively in both written and spoken French.

It is Playlist’s intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is CA $67,350 to CA $89,800
. The total compensation package for this position may also include performance bonuses, benefits, and/or other applicable incentive compensation plans.

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of check boxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply.…