Inside Sales Account Manager

Inside Sales Account Manager, Central Canada

Job Description:

The Inside Sales Account Manager (ISAM) is a key driver of growth within the Axis partner ecosystem. This individual contributor office‑based role is based in Mississauga, ON. Remote candidates will not be considered.

• Build and maintain strong relationships with Authorized Partners, Distributors, and other members of the Axis partner ecosystem.
• Proactively manage the Authorized Partner lifecycle, including onboarding, activation, reactivation and retention to increase partner engagement, solution adoption, and business development opportunities.
• Evaluate Channel Partner Program applications and support partner development initiatives in accordance with Axis program requirements and guidelines.
• Drive partner enablement through training, tool adoption, and solution education, helping partners build confidence in promoting, positioning, and supporting Axis solutions while becoming more self‑sufficient within the Axis ecosystem.
• Investigate customer and partner needs and provide consultative guidance on Axis products, technologies, and solutions.
• Deliver product demonstrations, training sessions, webinars, and Axis Experience Centre (AEC) presentations that increase solution awareness, partner capability, and engagement.

• Deliver exceptional service through timely handling of inbound phone, chat, email, and web inquiries while identifying opportunities to support partner engagement and business growth.
• Qualify and follow up on inbound leads and inquiries, identify project opportunities, and provide consultative support to partners.
• Support territory growth through proactive outreach, partner engagement, and business development activities.

• Collaborate with Regional Sales Managers, Area Sales Managers, Field Sales Engineers, Distribution Account Manager, Marketing, and other internal stakeholders to support territory objectives, partner success, and business growth.
• Drive awareness and participation in Axis Academies, webinars, trade shows, customer events, and other engagement activities.
• Maintain accurate activity tracking, opportunity management, and customer engagement records within Salesforce.
• Maintain current knowledge of Axis products, solutions, and industry trends to serve as a trusted resource for partners and customers.
• Perform other related duties as assigned.

• Strong relationship‑building, communication, presentation, and organizational skills.
• Demonstrated ability to manage multiple priorities, work independently, and proactively drive initiatives to completion.
• Experience working with CRM platforms (Salesforce preferred) and Microsoft Office applications.
• Technical aptitude with a basic understanding of networking concepts and the ability to learn and communicate technology solutions.
• Passion for customer service, partner success, and continuous learning.

• Bachelor's degree in Business, Sales, Marketing, Technology, or a related field; or equivalent professional experience.
• 2+ years of experience in sales, account management, channel development, or a customer‑facing role within the technology industry.

• Experience working with channel partners, distributors, resellers, or within the security, IT, networking, or technology industries is considered an asset.
• Axis Certified Professional (ACP).

Employee is occasionally required to lift 10-20 lbs. Travel up to 15% annually. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay range: $75K-$90K total compensation (80% base / 20% commission OTE and corporate bonus). Compensation will be dependent on factors, including the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the province.

• Competitive Compensation:
  Including performance‑based incentives.
• Comprehensive Benefits Package:
  Health, dental, and vision insurance to keep you and your family healthy.
• Work‑Life Balance:
  Flexible work arrangements and a supportive environment.
• Professional Development:
  Access to continuous learning opportunities, training programs, and tuition reimbursement.
• Global Exposure:
  Opportunity to visit our headquarters in Sweden and collaborate with international teams.
• Sabbatical Program: A paid sabbatical every five years.
• Supportive Culture:
  Tons of support from leadership and colleagues.