Customer Solutions Specialist at goeasy

Join goeasy as a Customer Solutions Specialist and empower Canadians to enhance their lives through flexible financial solutions. Engage with customers to provide the right leasing options while maximizing sales and building relationships.

As a Customer Solutions Specialist, you will have a key role in customer engagement, account management, and retail operations. This position requires excellent communication skills, a sales-oriented approach, and the ability to support customers in person, over the phone, and via email. Your goal will be to foster long-term relationships, manage accounts effectively, and ensure a clean and welcoming retail environment.

Key Responsibilities:

• Build strong relationships with customers

• Interview customers to determine financial needs

• Maximize sales through cross-selling strategies

• Manage customer accounts and monitor payments

• Uphold showroom merchandising and cleanliness

Requirements:

• Proven interpersonal and communication skills

• Experience in retail, finance, or leasing

• Strong attention to detail and multitasking

• Ability to lift 50+ pounds as needed

• Legally eligible to work in Canada

Harness your sales talents and customer service abilities to make a difference in the lives of Canadians at goeasy.
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