Sales Coach

Category:
Training

Final date to receive applications: Ongoing until positions are filled.

To apply, please visit the TP Careers site at

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well‑being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long‑term success. TP is committed to supporting those who serve. We welcome applications from active‑duty service members, veterans, and military families.

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877‑877‑3944. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation‑related requests.

• New Hire Sales Training:
  The Sales Coach would be responsible for developing and delivering comprehensive foundational sales skills training for all new hires. This ensures a consistent, high‑quality onboarding experience, equipping new team members with the essential techniques and confidence to succeed from day one.

• Advanced Sales Skill Development:
  Beyond initial training, the Sales Coach would design and facilitate upskilling and progressive sales training programs to continually elevate the sales acumen of our existing team.

• Building a Sales Culture & Leadership Enablement: A core function of this role would be to collaborate closely with leadership to foster a vibrant, high‑performance sales culture. The Sales Coach would actively work to sustain and improve our leaders' ability to scale sales enthusiasm and best practices on the operations floor. This includes coaching leaders on effective sales mentorship, motivational techniques, and how to embed sales principles into daily operations.

• Performance Monitoring & Feedback:
  Monitor team/program level sales performance to identify coaching opportunities at leadership level. Provide actionable feedback and conduct regular coaching sessions.

• Align training objectives with key business goals and sales metrics. Program Evaluation & Continuous Improvement:
  Gather feedback from participants and stakeholders to refine training initiatives. Stay updated on industry trends and best practices to ensure training relevance. Utilize tools and data analytics to assess training impact and iterate improvements.

• Bachelor’s degree in Business, Sales, Communications, or related field preferred.

• At least 3 years of proven experience in a sales coaching, training, or sales leadership role.

• Strong understanding of foundational and advanced sales techniques, paired with excellent facilitation, presentation, and interpersonal communication skills.

• More than 3 years of demonstrated experience in designing, implementing, and evaluating sales training programs, along with excellent facilitation, presentation, and…