Membership Account Coordinator

Position: Membership Account Coordinator Role
Join the vibrant team at Maple Leaf Sports & Entertainment as a Membership Account Coordinator. Be instrumental in elevating the fan experience through exceptional service and sales initiatives.

As an Account Coordinator at MLSE, you will engage with Season Ticket Members via various communication channels to deliver top-notch service. This role emphasizes building strong relationships while driving ticket sales through upselling and retention strategies. Your passion for sports and customer service will shine as you navigate inquiries and ensure every interaction exceeds expectations.

Key Responsibilities:

• Handle inbound member inquiries professionally and efficiently

• Upsell ticket plans for prominent MLSE teams

• Cooperate with the Ticketing team to meet objectives

• Support gaming events and member networking activities

• Maintain a responsive attitude in a dynamic environment

Requirements:

• Experience in sales and service relations preferred

• Flexible availability for weekends and evenings

• Experience with CRM tools is beneficial

• Effective communicator with strong listening skills

• Ability to multitask in a fast-paced setting

Be a part of MLSE's commitment to creating remarkable fan experiences as a Membership Account Coordinator.
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