Merchant Relationship Manager Position

Become a Merchant Relationship Manager at Paramount Commerce, where your expertise in fintech can shape business success. Foster strong partnerships and drive payment solution growth in a hybrid work setting.

We are looking for a dynamic Account Manager who will own merchant relationships for Pay by Bank products. You will serve as their first point of contact, ensuring satisfaction and retention while exploring business opportunities. Your consultative approach will help you navigate challenges and promote product enhancements to increase value for merchants.

Key Responsibilities:

• Cultivate strong relationships through consultative engagement

• Analyze performance and provide actionable insights

• Handle operational requests and coordinate complex projects

• Communicate product capabilities clearly to merchants

• Collaborate with internal teams to address merchant needs

Requirements:

• 5+ years of experience in account management or relevant fields

• Experience in technical sales or the payments industry is advantageous

• Strong analytical, organizational, and problem-solving abilities

• Proficient in communicating and negotiating with diverse stakeholders

• Open to travel across North America as required

Harness your relationship management skills to create a lasting impact at Paramount Commerce.
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