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Luxury Sales Associate/Stylist
Job Description & How to Apply Below
The ideal candidate thrives in a high-touch retail environment, possesses a strong commercial mindset, and enjoys cultivating long-term relationships with a discerning clientele. If you are driven by service excellence, clienteling, and achieving sales success, we would love to hear from you.
- Pay Rate: $21.00 - $24.00/hour (based on experience)
- Location: North York, ON
- Shift: Monday to Saturday: either 9:30 am to 6 pm, or 1 pm to 9:30 pm. Sunday hours are 10:30 am to 7:30 pm
- Job type: Temporary | Full-time
- Vacancy Status: This posting is for an existing vacancy .
Client Relationship Management
- Deliver an elevated and personalized luxury client experience at every interaction.
- Build, develop, and maintain strong long-term relationships with clients, including VIP and top-tier customers.
- Proactively engage with clients through clienteling initiatives, personalized outreach, and follow-up communications.
- Capture and maintain accurate customer information to support relationship-building and future business opportunities.
- Anticipate client needs and provide tailored recommendations that enhance loyalty and repeat business.
- Drive individual sales performance while contributing to overall boutique objectives.
- Utilize omnichannel tools and services to maximize sales opportunities and enhance the customer journey.
- Consistently achieve and exceed sales, KPI, CRM, and client engagement targets.
- Identify opportunities to grow existing client relationships and develop new business.
- Maintain strong product knowledge and stay informed on industry trends, competitor activity, and market developments.
- Maintain impeccable presentation standards throughout the boutique and back-of-house areas.
- Ensure merchandise is displayed according to luxury brand standards.
- Support inventory activities, stock management, and operational procedures.
- Provide exceptional after-sales service and follow-through on client requests.
- Assist with maintaining a seamless and elevated shopping environment.
- Work collaboratively with colleagues and leadership to deliver a best-in-class client experience.
- Support store initiatives, events, and commercial activities.
- Participate in ongoing training and professional development opportunities.
- Uphold all company policies, procedures, and luxury service standards.
- Previous experience in luxury retail, premium retail, fashion, jewelry, watches, beauty, hospitality, or a client-focused sales environment.
- Proven ability to build relationships and deliver exceptional customer service.
- Strong sales acumen with a record of achieving or exceeding sales targets.
- Experience using CRM and clienteling tools is considered an asset.
- Professional presentation and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for luxury products and creating memorable client experiences.
- Ability to work flexible schedules, including evenings, weekends, and holidays based on mall operating hours.
- Full-time availability required.
- Mu st be legally eligible to work, and reside in Canada
- Paid weekly accurate and on time
- Strong health and safety programs
- Medical and dental benefits once qualified
- Free training programs
- New and quicker onboarding process
- Join a prestigious luxury retail environment
- Build relationships with an exclusive clientele
- Competitive compensation and career growth opportunities
- Ongoing training and professional development
- Be part of a collaborative, high-performance team
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.
Please reach out to learn how the Aspire Academy can upskill you into your next role.
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Position Requirements
10+ Years
work experience
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