Sales Consultant Job Toronto area,Ontario Canada,Sales

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Sales Consultant – Mens Apparel

The Sales Consultant – Mens Apparel develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Delivering extraordinary service requires each Sales Consultant to have expertise about the product in their home department and products throughout the store. Sales Consultants aspire to sell a minimum of $1MM per year and are on full commission which makes their earnings potential unlimited.

Upon reaching a volume of $1MM, Sales Consultants are equipped with additional clienteling and customer development tools.

Specific responsibilities include (but are not limited to) the following:

Sell from the entire store and wardrobe customers from head to toe

Develop long term customer relationships by engaging customers, and cultivate new customers by introducing them to Holt Renfrew

Consistently deliver extraordinary service to all customers

Exceed all sales and service goals and targets

Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients

Perform floor recovery, visual merchandising, price change, and related sales support tasks

Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc.

The ideal candidate:

Proven ability to exceed sales targets

Knowledgeable of wardrobing and styling techniques

Expertise in establishing customer relationships which translate into sales; is empathetic

Highly collaborative; working with and through others in a team-oriented environment

Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays

Minimum of three or more years experience in a commission sales environment

Prior retail sales experience in a luxury environment preferred

The measures of success:

Contribution to financial objectives

Individual objectives linked to the achievement of department goals

Feedback from internal and external clients