Sales Development Representative

Position: Corporate Traveller - Sales Development Representative ON

Opportunity

Corporate Traveller is looking for a Sales Development Representative (SDR) to help drive growth across Canada’s small to mid-sized business travel market. In this exciting entry-level sales role, you will be responsible for identifying, qualifying, and nurturing high-value business opportunities while connecting organizations with innovative corporate travel solutions. Working closely with both sales and marketing teams, you will play a critical role in building a strong pipeline and creating meaningful customer relationships.

If you're motivated by results, enjoy connecting with people, and are looking to grow your sales career in a supportive and energetic team environment, we would love to hear from you.

Key Responsibilities

Generate qualified meetings with targeted customers through personalized outreach across phone, email, and social media channels

Prospect, qualify, and route high-value opportunities for corporate travel accounts across Canada

Own the early stages of the sales cycle, including prospecting, lead qualification, and appointment setting

Manage inbound leads by ensuring timely follow-up within service level agreements and guiding prospects through qualification processes

Conduct daily outbound prospecting activities to achieve monthly Sales Accepted Lead (SAL) targets

Collaborate closely with marketing teams to align lead generation strategies and support digital marketing initiatives

Deliver exceptional customer experiences while representing Corporate Traveller’s brand, values, and mission

Maintain accurate lead and activity records within CRM systems, including Salesforce, and report on key performance metrics

Analyze outreach results and continuously improve prospecting effectiveness and lead generation performance

Other duties and tasks as assigned

Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

1+ years of experience in sales, business development, or a related role

Strong outbound prospecting and lead qualification experience with a track record of generating opportunities

Excellent verbal and written communication skills with the ability to build rapport quickly

Strong time management and organizational skills with the ability to manage multiple priorities

Proficiency using CRM systems such as Salesforce and lead generation platforms

Strong customer-focused mindset and ability to identify client needs and recommend solutions

Resilience and adaptability in a fast-paced, high-volume sales environment

High degree of professionalism and integrity with the ability to represent the brand effectively.

Work Perks!
- What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.

Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!

Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Personal connections: We are a big business founded on personal relationships.

Diversity, Equity & Inclusion
:
Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.

A career, not a job: We offer genuine opportunities for people to grow and evolve

We back our people all the…